Costa Rica Marriott Hotel Hacienda Belen recensioner

There was a lot of noise in the halls and this noise affected the room, it was hard to sleep with the noise

I had a 5 star experience here for 8 nights and enjoyed a beautiful room overlooking the golf course and mountains. The room service was exceptional particularly the quesadilla and the pasta dishes. The pools were sensational and even tho it was packed there was plenty of room for everyone. The spa was well worth it (ask for Laura) she is the best! I had great housekeeping from Maria on the fifth floor and my favorite bellman was a gentleman named Carlos. Everyone was very friendly and when there were any issues at checkout or checkin they were resolved quickly by the excellent customer support team of Caleb, Jackeline & Gianina all of whom provided impeccable service.

Area was very nice. Hotel was very clean and the service were excellent. Food quality was also good.

Great rooms, and staff! Beds were a bit narrow but overall very comfortable.

酒店位置離機場很近，整體環境不錯，服務不錯，但是設施過於老舊，不是五星標準，另外室內沒有拖鞋和水，飛機噪音明顯，喜歡安靜的不建議住。

很棒的酒店，古色古香，很有歷史和故事的酒店，不過也有缺點，隔音很差，靠近機場飛機的噪音比較大，衞生間的門是玻璃的，不隔光，停車場有點遠，價格有點貴

環境沒得説，大草原可以打高爾夫🏌️♀️，自由牧牛悠然自得，站在五樓的陽台上，微風拂面，身心舒暢；早餐豐富，各類餐食均可匹配訴求；房間比較老舊，房內無歡迎瓶裝水等，這部分可以後續改善下，

環境很不錯 但樓上樓下和房間之間隔音太差

交通去機場很方便，早餐豐富，外面有高爾夫球練習場，建築充滿歷史，房間較大，但浴室比較簡陋，淋浴時候水流到外面到處都是，房間也有點舊。

The front desk staff were super attentive and gracious. The executive lounge staff could not have been more amazing as well. I have a gluten allergy and they made me gluten free croissants and bread. Wow…those were incredible. The spa and staff were also top notch. I’ll be coming here many more times. I loved it!

Terrific Hotel- when we arrived there was a cooking class which was fun! And the hotel also offers cocktail mixology classes. Evening movies too. Very friendly staff. Lots of character at this hotel, not your modern Marriott but a hacienda with modern amenities. The hotel arranged a taxi to pick us up at the airport and that was great. We took an Uber downtown but there is a tremendous amount of traffic and it did not seem so safe, the Uber driver cautioned us to be careful as well. The hotel offers a tour of the hotel, our tour was led by Bryan Espinoza who is so lovely- he is now my most favorite hotel employee EVER!! This hotel has a really nice pool, spa, golf , sports bar and multiple restaurants. I say stay here instead of downtown San Jose.

Beautiful hotel building and grounds - it was formerly a plantation. There are even antique pieces of furniture in the corridors The bedrooms are well appointed with full amenities ( but no bath). There were no robes or slippers in the room. Nor a minibar. I had upgraded to an executive room with direct access as to the pool It the food was mediocre. The bar prices were high and frankly the downstairs sports bar needs a complete make over. The furniture is tired with stains) I had ordered a taxi to the airport for 6am but reception had booked it for 630 am the next morning What I understand is that the hotel is under local management and is certainly no where near the standards of a full service Marriott in North America. Disappointing. On my next visit I will choose a different hotel downtown SAN Jose

The hotel was beautiful!!! The amenities from the food to the fitness facilities to the pools to the landscaping——it was incredible!! The staff was very kind and helpful as well!! I highly recommend this resort!! The gift shop was also an added bonus. The walk around the hotel was very beautiful!!

We had a one night stay. We had to message about taxi pickup - they were very responsive! When we arrived the grounds are beautiful and all staff are warm and friendly. The concierge lounge is sensational - breakfast snacks and dinner! The pools incredible. I had a massage and Pamela was outstanding and the spa had so many amenities! We look forward to returning!