Holiday Inn San Marcos-Convention Ctr Area

Great place. Close to Texas state university. Stay here for my daughter orientation in June. Will stay again in October for Family Weekend.

Great hotel. Food is good. Staff was friendly and helpful. Caleb, Vee, Joseph, Carol, Desiree, and Brittany were alll great while we were there. They were quick to get us what we needed and answer our questions. 10/10. Would stay again. Xoxo.

The staff at this hotel were incredibly welcoming and helpful throughout my stay , also The hotel's elegant design, combined with its top-notch amenities, made for a truly relaxing and enjoyable experience. They also had great food and great drink’s.

Great stay the staff was super friendly. Their restaurant was very nice. The food and beverage team was excellent. We had an event here for my company. We typically book with this location. The pool and spa was a big plus for us. They have a fitness center as well. The service though is why we continue to come.

5! Ms. Ramirez, thank you for that welcoming message. You are unique in the hospitality business! I would like to share our story so you can appreciate your staff and your ability to train professionals in hospitality. We originally reserved a room at the other local Holiday Inn. Upon checking in, there was no acknowledgement of being a IHG member nor our Holiday Inn Vacation Club membership. That was fine but unusual when checking in to any Holiday Inn property. We registered and went up to our room. Unfortunately when we opened the door the room had a strong cigarette smoke smell. We immediately returned to the front desk to request another room only to be denied because of a policy that once a room was assigned, there could not be any room changes. We explained we could not sleep in that room. She told us there was nothing she could do. So we asked to cancel the reservation and her reply was "there are no refunds". We were stunned. We arrived at your hotel and were graciously greeted by Vee Blyden who patiently listened to our plight. He responded with the words we were hoping to hear "I can help you with this". He was so personable and professional that we were immediately relieved. Vee truly made us feel like we were welcomed guests! As we have extended a one night stay into four nights, we have interacted with others on your staff and all were friendly and professional. You have created and nurtured an amazing team. Congratulations on your efforts to provide an exceptional guest experience!

Enjoyed my stay at Holiday Inn San Marco! Clean rooms, friendly staff, and convenient location. Will definitely return! Enjoyed my stay at Holiday Inn San Marco! Clean rooms, friendly staff, and convenient location. Will definitely return!

The room was nice and clean. I love the fact that there was a refrigerator as well as a microwave. Decorations are updated. The staff are nice and helpful. The hotel is off the highway yet you don't hear the traffic. I would return for another stay.

The room was clean and spacious I had an amazing time at this hotel. The service was great and the food was good too. I would recommend this hotel to anyone who’s looking for a trip to San Marcos it’s super close to the university and to the river.

I was told the hotel was overbooked at check in although I had booked through the hotel website and had a valid reservation. The front desk was no help in trying to resolve the issue. They had no alternatives or attempted to find a place elsewhere for accommodations. With how late we arrived at the hotel, I was unable to find other reservations within the city. We drove three hours to town and have no alternatives for a place to stay.