Albergo le Terme

A selection of delicious breakfasts, comfortable bed, good location, full facilities. And the atmosphere is amazing.

The setting and surroundings are beautiful. Good for walking and relaxing, I did not get to use the Spa or massage but heard it was very good. My unhappiness with my visit stems from several instances where the staff were quite rude. I do not know if this is an anti English thing or just the way they are but I was quite shocked at the way I was spoken to and had I not been with others would have raised a serious complaint with management. On several occasions one of the waiters in the main restaurent thats open but under a canopy was extremely rude at the way he spoke to me. The other instance was one of the ladies serving ice cream. I was charged 4E for 3 scoops but she gave me less than one scoop whereas an Italian lady in front of me paid the same and was given 3 x the amount I was. I asked her why the difference and she was really quite abrupt and said this is the standard size. In the same bar we were charged 46E for 2 drinks. Again no smile or nicety from barman. Maids in rooms were absolutely lovely as was one of the receptionist, unfortunately another one was extremely rude. Breakfasat was understaffed and just OK. One of the waitresses was lovely and smiled when givinging us tea/coffee.

Everything about Le Terme was fantastic--its historic setting, the confy room, view from our room, staff, and location.