Pl. de Cdad. Real, 2, San Sebastian de los Reyes, Community Of Madrid, 28700, SpainVisa hotellinformation
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1 natt
Gästrecensioner
4.2/5
Mycket bra
77 recension
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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.1
Service4.2
Renlighet4.2
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Alla recensioner(77)
Positiva recensioner(43)
Recensioner med foton/video(1)
Negativa recensioner(7)
Gästanvändare
Standarddubbelrum
Bodde på nov. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
Todo perfecto. Lo único que no nos gustó fue que había mucho ruido por la mañana por la limpieza de las habitaciones y nos despertaron. Y al no haber persianas entra bastante luz.
Översätt
Anonym användare
Bodde på mars 2024
Affärsresenärer
19 recension
5.0/5
Enastående
Publicerades 5 apr. 2024
Buen hotel para quedarte para algo de trabajo, además con un desayuno bastante aceptable y variado.
Översätt
Gästanvändare
Bodde på juni 2024
Par
2 recension
4.2/5
Mycket bra
Publicerades 12 juli 2024
,очень хороший отель для тех кто не любит городской шум и суету
Översätt
Samimel
Bodde på dec. 2023
Annat
1 recension
2.2/5
Publicerades 12 jan. 2024
Lo mejor del hotel ha sido el camarero. Aunque me tomé el café helado, no había leche en el termo, una gota y estaba fría. La habitación al levantar el nórdico había polvo, la cabecera de la caja con polvo que tuve que quitar. No había ni jabón si quiera ni champú. En definitiva decepcionante.
Es otro de los hoteles de la zona...esta muy bien...lo único malo el aparcamiento
Översätt
dunnes08
Bodde på sep. 2024
Annat
5.0/5
Enastående
Publicerades 13 okt. 2024
Lovely clean hotel , staff were really friendly. Hotel was modern and breakfast was fresh and delicious
Översätt
Svar från boendet: Dear dunnes08, Thank you for choosing our hotel to stay in the town! We take great care to make our guests' stay as pleasant as possible, that´s why we appreciate your comments. We are so thrilled to know that our staff was able to offer the expected stay and to make you fell as at your own home. All of us, we'll be so pleased to receive you again in future occasions in San Sebastian de los Reyes. Kind regards, Carmen Núñez Quality Manager
alexA2057IC
Bodde på maj 2024
Affärsresenärer
5.0/5
Enastående
Publicerades 14 juni 2024
Overall great experience. Probably, the other aspect that could be improved is the mini fridge in the room, it only had one small bottle of water. Also, they could provide a few snacks available in the room.
Översätt
Svar från boendet: Dear Alex, Thank you for choosing our hotel to stay in the town! We take great care to make our guests' stay as pleasant as possible, that´s why we appreciate your comments. It will be a pleasure for all of us to see you again in future occasions in San Sebastian de los Reyes. Sincerelly, Carmen Núñez Quality Manager
DomenViani
Bodde på maj 2024
Affärsresenärer
4.0/5
Mycket bra
Publicerades 12 juni 2024
Good Hotel, good room and service. Excellent breakfast. It is in the center and not so easy to arrive with the car. No light on the garage.
Översätt
Svar från boendet: Dear DomenViani, Thank you for choosing our hotel to stay in the town! We take great care to make our guests' stay as pleasant as possible, that´s why we appreciate your comments. We are so glad to know that you enjoyed our buffet breakfast service. We apreciate you to mention it and recommend us to other guests who don't know us yet. We also want to inform you that the problem with the lights at the parking area has been already solved. It will be a pleasure for all of us to see you again in futute occasions in San Sebastian de los Reyes. Sincerelly, Carmen Núñez Quality Manager
Bruno Portugal G
Bodde på maj 2024
Annat
4.0/5
Mycket bra
Publicerades 10 juni 2024
A nice surprise, friendly staff, clean rooms. A little far off Madrid Center, but all in all a pleasant stay.
Översätt
Svar från boendet: Dear Bruno, First of all, we would like to thank your for choosing our hotel to stay in San Sebastian de los Reyes and also for your kind comments. It is so importan for us to receive your feedback because it helps us to know if we have been able to offer you the expected stay and we are so glad to know that certainly it was. It will be so nice for all the staff to see you again in futue occasions in town. Kind regards, Carmen Núñez Quality Manager
luigichine
Bodde på maj 2024
Affärsresenärer
4.0/5
Mycket bra
Publicerades 3 juni 2024
Very Good.....They supported me in any problems. Very cost- effective accomodation. Clean room--that's important point
Översätt
Svar från boendet: Dear luigichine, Thank you for choosing our hotel to stay in the town! We take great care to make our guests' stay as pleasant as possible, that´s why we appreciate your comments. It will be a pleasure for all of us to see you again in future occasions in San Sebastian de los Reyes. Kind regards, Carmen Núñez Quality Manager
Thomas H
Bodde på apr. 2024
Annat
3.0/5
Publicerades 9 maj 2024
Remote urban hotel in northern Madrid. Staff not helpful, did not appear to be happy dealing with customers, like they were an inconvenience. No kettle in room as they have a coffee shop which is never open. Internal noise from other rooms was a problem, sound proofing is terrible. Also bin lorry comes around midnight, right outside our window.
Översätt
Svar från boendet: Dear Thomas, Thank you for choosing our hotel to stay in the town! We take great care to make our guests' stay as pleasant as possible, that´s why we appreciate your comments. We are so sorry about your opinion considering about our staff. Nevertheless, they are so well prepared to deal with customer care with an exquisit attention. We apologize if you couldn't get it. Also, as you can see in our description, we don't offer kettle in room. If you had asked our front desk, they could helped you with directions to places where you could have a nice tee / coffee. Kind regards, Carmen Núñez Quality Manager