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Verifierade recensioner
Läge och interiör8.5
Bekvämligheter7.9
Service8.2
Renlighet8.2
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Negativa recensioner(22)
Haley 2298
Deluxe-tvåbäddsrum
Bodde på mars 2025
Res med vänner
20 recension
7.0/10
Publicerades 26 apr. 2025
Not a very new hotel. But service was ok with affordable price. Daily cleaning and top up of toiletries. Thanks the house keeping team. Free parking with plenty of parking slots. Overall satisfied stay in this hotel
Översätt
Svar från boendet: Dear Haley2298, thank you for your thoughtful feedback and for sharing your experience with us. We are pleased to hear that you appreciated the service, cleanliness, and the convenience of our free parking facilities. We are happy that overall you had a satisfying stay with us, and we look forward to welcoming you back again in the future
Explore the world with Joseph
Rum Deluxe King
Bodde på mars 2025
Affärsresenärer
22 recension
7.5/10
Publicerades 25 apr. 2025
The hotel is situated in a busy area of Sandakan, conveniently surrounded by food outlets and supermarkets, making it easy to find meals and essentials while traveling. It offers basic accommodations that meet the needs of guests during their stay. The breakfast is average, and there’s room for improvement with more variety in food options. The hotel staff are friendly and professional, contributing to a pleasant stay.
Översätt
Svar från boendet: Dear Explore the world with Joseph, thank you so much for your kind words and thoughtful feedback. We're happy to hear our location and friendly staff helped make your stay comfortable and convenient. Your insights mean a lot to us, and we’ll keep striving to improve in every area. We hope to have the pleasure of welcoming you back again soon
MamarBeauty
Rum Deluxe King
Bodde på feb. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 25 apr. 2025
Strategic place for family that have child especially the swimming pool.
Översätt
Svar från boendet: Dear mamarBeauty, thank you for your thoughtful feedback. We’re glad to know that our location and facilities, particularly the swimming pool, were well-suited for your family’s needs. It’s always a pleasure to host families, and we’re committed to offering a relaxing and family-friendly environment. We look forward to welcoming you and your family again on your next visit.
Bokkie Truong
Rum Deluxe King
Bodde på dec. 2024
Par
43 recension
7.5/10
Publicerades 11 jan. 2025
A large, modern, stylish hotel. Good sized, clean rooms with large windows and a balcony. Included breakfast was average, with eggs to order as not on the buffet. Nice pool on the 1st level. Not much around the place but a short walk to an area with a supermarket and some fast food places. A comfortable, good-value stay.
Översätt
Svar från boendet: Dear Bokkie Truong, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed.We look forward to serving you again and providing you with more amazing experiences.
Banzzo
Rum Deluxe King
Bodde på jan. 2025
Familj
6 recension
10.0/10
Enastående
Publicerades 4 mars 2025
a very comfortable hotel, strategic location, best room service
Översätt
Svar från boendet: Dear Banzzo, thank you for your fantastic feedback! It's lovely that you enjoyed the stay, and that our talents made you feel warm and welcomed. We strive to provide a delightful luxury experience, and it's fantastic to hear that it left a positive impression. Your satisfaction is our priority, and we hope to welcome you back for more memorable experiences. Looking forward to hosting you again!
Noorainnie
Rum Deluxe King
Bodde på nov. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 12 jan. 2025
All Goods.. The room is huge,suitable for visitor with kids.Breakfast is super.Location also strategic
Översätt
Svar från boendet: Dear Noorainnie, thank you for sharing your positive experience with us! We're thrilled you enjoyed our clean, spacious rooms with stunning views. It's lovely that our strategic location have increased your convenience. We appreciate your kind words about our buffet breakfast. Looking forward to hosting you again!
Edham
Rum Deluxe King
Bodde på nov. 2024
Familj
1 recension
9.0/10
Utmärkt
Publicerades 23 dec. 2024
The breakfast buffet options were really limited. Eg, theres only 1 type of chicken and they put very little amount each batch. Had to wait another batch once its finish. Its not worth paying rm25-30 per head for the breakfast. I suggest you go by foot to the nearby places or restaurant for better food options.
I pick this place mainly for its swimming pool, but after seeing the water up close, its SO DIRTY! You can see a lot of phlegm, saliva, dust, hairs, some trash inside the water with algae. THERE WERE LOTS OF HAIRS during my visit. I felt disgusted by the water pool, pls save ur kids from going into the disease-ridden pool. The hotel needs to upgrade their pool- water filter system. Please.
I tried the full body massage service, cost me about RM78, it was okay-ish. Not much to compliment or complaint, it was very average. And they dont use proper massage bed, they use thin mattress placed on the floor. So you cannot put ur face down, u need to put ur face sideways, which made my neck uncomfortable the whole time.
Otherwise room was okay, they need to clean under the bed, as i notice theres A LOT OF trash under the bedframe. The towel seems to be very old, they need to replace it. Looks very worn out.
During my stay, the water pipe had rust in it. It was very rusty for the whole 1 hour, i had to flush it out before the water become usable.
Mind you. Theres a lot of positive things about the place too, but a positive experience should be a given, that a basic standards, so i only point out the things that may ward you off from coming to this place if you're like me.
Im travelling with kids, so I expect more quality service.
If im travelling alone, i really don't care with the downsides of this place.
Översätt
Svar från boendet: Dear Edham, your feedback is important to us and we are deeply sorry that you had a disappointing experience at our hotel. Please be assured that hotel management is taking this matter very seriously and is conducting a thorough review of the incident to ensure that something like this does not happen again. Your comments make us clear the direction and what we should pay attention to in future work.We sincerely look forward to regaining your trust and welcoming you back for an even better experience.
AtikahAsman
Rum Deluxe King
Bodde på apr. 2025
Affärsresenärer
17 recension
8.5/10
Mycket bra
Publicerades 9 maj 2025
A new hotel, quite spacious and good staffs. Located nearby town and easy access to eateries. In addition to that, got plenty of parking space, making it easy if you rent a car in sandakan.
Översätt
Svar från boendet: Dear AtikahAsman, we always love hearing about guests with memorable experiences, a true measure of happiness.We are thrilled to hear that you had a wonderful time at Livingston Hotel! We want you to know that you are very important to us and are dedicated to providing you with the best service possible.Thank you for your recognition and the rating. It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.
Anthony Chiew
Rum Deluxe King
Bodde på feb. 2025
Affärsresenärer
6 recension
8.0/10
Mycket bra
Publicerades 17 mars 2025
Good location big room
Översätt
Svar från boendet: Dear Anthony Chiew, thank you for sharing your positive experience with us! We're thrilled you enjoyed our clean, spacious rooms with stunning views. It's lovely that our strategic location and complimentary on-site parking for in-house room guests have increased your convenience. Looking forward to hosting you again!
Anonym användare
Rum Deluxe King
Bodde på sep. 2024
Familj
12 recension
6.5/10
Publicerades 20 nov. 2024
1. Pool poor maintenance u can see the colour of water
2. Room clean n good
2.Very disappointed with the breakfast experience at this hotel. The menu offered was limited and lacked variety, wait time for replenishing empty dishes.
Översätt
Svar från boendet: Dear valued guest, we regret that we did not deliver an experience deserving of a better rating and I am very sorry to hear of your disappointing experience with us. Please accept our sincerest apologies for the impression we have left you. Rest assured that we have looked into your comments seriously to ensure this will not happen again.I sincerely look forward to an opportunity to welcome you back with us again for a more refreshing experience.
MargoinShanghai
Deluxe-tvåbäddsrum
Bodde på mars 2025
Res med vänner
4 recension
7.5/10
Publicerades 3 maj 2025
The hotel is very big and it seems they are never full which leads to many rooms not being ventilated. There are (a lot) of cockroaches (we changed rooms twice and they were in both rooms). Bedsheets were also not the cleanest. Breakfast is very basic. It was a one night stop over for us and it was ok for that. All staff were lovely.
Översätt
Svar från boendet: Dear MargoinShanghai, thank you for your feedback. We sincerely apologize for the issues with room cleanliness and pests. We are taking immediate steps to address it. Rest assured the team is well informed. We appreciate your kind words about our staff and hope to welcome you back for a better experience.
Elyson Jerald
Rum Deluxe King
Bodde på mars 2025
Par
3 recension
10.0/10
Enastående
Publicerades 1 maj 2025
Everything was clean, stylish, and comfortable. Truly recommended for anyone seeking relaxation and quality.
Översätt
Svar från boendet: Dear Elyson Jerald, thank you so much for your wonderful review. We’re delighted you found everything clean, stylish, and comfortable. Your kind words and recommendation truly mean a lot to us. As always please do think of Livingston Hotel as your home away from home and we hope to see you very soon.
Jerry
Rum Deluxe King
Bodde på mars 2025
Affärsresenärer
1 recension
8.0/10
Mycket bra
Publicerades 1 maj 2025
Hotel is good, room is good, location is located around Mid of Sandakan Town Mile 4. Better with driving. Breakfast is served with average, basic mee, eggs, bread, fruits and coffee. Overall, good experience.
Översätt
Svar från boendet: Dear Jerry, thank you for your thoughtful review. We’re pleased to hear you enjoyed your stay, the room, and our convenient location. We appreciate your comments and will keep your suggestions in mind. We’re always looking for ways to improve and your feedback helps. We look forward to serving you again and providing you with more amazing experiences.
Mrs. Anne
Rum Deluxe King
Bodde på jan. 2025
Res med vänner
8 recension
10.0/10
Enastående
Publicerades 24 feb. 2025
Nice and value for money
Översätt
Svar från boendet: Dear Mrs. Anne, we always love hearing about guests with memorable experiences, a true measure of happiness.We are thrilled to hear that you had a wonderful time at Livingston Hotel! We want you to know that you are very important to us and are dedicated to providing you with the best service possible.Thank you for your recognition and the 5-star rating. It was our pleasure to have you at Livingston Hotel and we look forward to many more opportunities to welcome your return.
Daryl Kan
Rum Deluxe King
Bodde på mars 2025
Affärsresenärer
53 recension
5.5/10
Publicerades 29 apr. 2025
Toilet floor is quite slippery. The chair in the room is not stable and seem like easy to break.
Översätt
Svar från boendet: Dear Daryl Kan, thank you for taking the time to share your feedback. We're sorry to hear that certain aspects of your stay did not meet your expectations. Your comments regarding the slippery bathroom floor and unstable chair are concerning, and we sincerely apologize for any inconvenience caused. Guest safety and comfort are very important to us, and we’re committed to making the necessary improvements. We truly value your input as it helps us improve, and we hope to have the chance to welcome you back for a better experience in the future.