Quality Inn Sandersville

Our stay at Quality Inn Sandersville was a huge disappointment. We were in town to attend the funeral of a beloved family member of the Sandersville community for 80+ years and well-known to the community. Upon arrival to the property, the impression was 'rundown and dirty'. There was no evidence of routine cleaning or maintenance of the lobby area. Upon arrival, we were assigned a room described as one of the 'renovated' rooms. The room had yet to be renovated or cleaned from the condition of the floors and dust. There was no metal bar lock on the door. We returned to the front desk and spoke to E'laijah Winters (front desk staff) to request another room. We were assigned another room. Upon moving luggage et al to a new room, we discovered the television was not connected to the internet. The front desk clerk contacted the owner Bhavik Patel by video chat for instructions. He was quite dismissive to the employee and to us. We were instructed to contact the IT company using our cell phone to request the tech complete setup. The IT tech could not correct the issue because there was no internet connection to the device. The owner instructed E'laijah (front desk clerk) to use a master key and check empty rooms to find one with an internet connection. Of note: E'laijah Winters was the ONLY employee on duty. E'laijah located a room. We moved our belongings for the third time to the new room. There was a strong odor in the room that caused eye irritation. The pillows appeared to be square 'decorative' pillows with a case put on them. However, being exhausted, we just endured it. The owner is disinterested in providing a safe and comfortable environment for the guest. E'laijah was the only good thing about the experience. She persevered to find a solution, unlike the owner who could have cared less. Do not stay at this hotel. You will be disappointed!