Courtyard Hotel Sandton

幫同事訂的 反饋酒店設施齊全 比較方便

安保挺好的。 房間也挺好的。 服務也挺好的。 稍微提前一點預訂，攜程的訂單轉到這邊比其他酒店稍久一點。最好就提前一天定。

I was satisfied with the service provided during my stay. The front desk staff provided recommendations to enjoy the city although limited on a Sunday. However, I forgot my pair of sunglasses behind. When trying to retrieve them and coordinate to get them returned while still in South Africa vs. waiting until I return back to the US, it has become a huge hassle. In fact, there was not much assistance offered by the staff. Gratefully the hotel I was staying at in White River was gracious enough to assist in coordinating to get them shipped to me to my hotel in Cape Town. I was highly disappointed by the lack of hospitality by the front desk. It was literally as if I'm on my own. Rather than trying to find solutions, it was yes we have them but that was it.

We had an amazing stay at the Hotel Courtyard Sandton with my wife and kids! The hotel exceeded our expectations in every way. The rooms were spacious, clean, and comfortable, perfect for our family. The staff were incredibly friendly and helpful, always willing to go the extra mile to make our stay special. The breakfast spread was delicious and had something for everyone. The location was also perfect, close to many attractions and amenities. We thoroughly enjoyed our stay and would highly recommend Hotel Courtyard Sandton to families and travelers alike! Rating: 5/5 stars

Needs a major upgrade Courtyard chain has been a preferred hotel for my stays in Johannesburg. While the location of their properties which I has stayed multiple times (Sandton & Rosebank) is very good, rooms are very spacious, the staff is very courteous the biggest let down over my past 2/3 stays has been downgrade of their rooms in terms of furniture, maintenance, look and feel. They are dated and need a major upgrade. While room design is dates, Pre-Covid I seldom found broken door handles, Iron, pantry items, etc. There is an Urgent need to upgrade else they will lose a loyal customer.

There was no hot water during my stay. The first line of support could not and did not provide feedback even when I followed up many times. Eventually, I got moved to a second room, that also did not have hot water- and that was also dirty. The breakfast buffet and service was exceptional.