Premier Hotel Quatermain

A lovely haven of tranquillity and calm in a busy city. Great location that is close to all the things needed.

This is a very nice hotel considering the price range. Clean and spacious rooms. Colonial style. Decent food at the restaurant with very friendly staff. The neighborhood is nice but not walking distance to anywhere. Overall , pretty nice experience.

This is a very nice hotel with exceptionally friendly staff - from the porter that carried my luggage to reception and the breakfast staff - all friendly, neatly dressed and professional. The room is very big and the bathroom had a bathtub and seperate shower. There is mildew growing on the walls but nothing a little bit of domestos cannot sort out. I needed some body lotion - reception had it sent to my room within 2 minutes - Charlotte Rhys - fantastic. I can highly recommend the hotel.

The room was stylish with a comfortable bed and cushions. The property is beautiful and centrally located. The shower was great. The hotel is very big, so ensure you book a room closer to the entrance if you have trouble walking or need to be in and out quickly. The staff was friendly and accommodating.

The hotel is rated 4 stars but it felt like a 2 star. Rooms had a damp smell. You need to ask for thing at reception area...eg..shower caps..hair dryer. It's not placed in the room Staff are unfriendly at the eating hall. They had an attitude and didn't display good customer service. During loadshedding..the generator didn't work...they had no back up plan. Food was ordered at 9pm and only received it at 10.45pm They don't even provide battery lights to the guests...every one was using their cell phones for some light. Ita an expensive hotel ...not worth staying.

This is a luxury hostel with dorms and not a four star property. Two chairs by the pool lol and no manager ! Room service is out of chicken and no internet except the lobby. At least i did not have bugs in ny room. The pictures are misleading. The location is very convenient.

While the hotel itself is very nice and our stay was pleasant, the experience was let down by very poor back office support. Unfortunately the website did not send a booking confirmation, leading to a duplicate booking and a double charge on my bank. Six weeks later and I'm still awaiting a refund. Emails to resolve the query get ignored or generic responses are sent. We actually booked to stay at the Falstaff Hotel and were told, on arrival, that this was shut and we had been moved toe the Quatermain hotel. Not the worst, but disappointing not to have been told. Wifi is the room in non-existent and the aircon in our room was in desperate need of a service. Shower leaked and the mini bar was broken as well. The general amenities are great and it seems like a very pretty hotel, overall, but we won't be coming back in a hurry.

Excellent hôtel bien équipé et très cosy , buffet et piscines parfaites mais un vrai problème de management et de service avec des employés désagréables, c'est bien dommage. Il faut préciser le fonctionnement de l'hôtel afin d'éviter les malentendus.