Gästanvändare
31 januari 2023
Our family has been staying at this property for going on 40 years. There cannot be a bad day on Sanibel Island however, the way we were treated this past weekend is unacceptable. We will stay on a property down the street (Shalamar) in the future. There was scheduled tree trimming on Sunday, so cars had to be moved around, and the pool was closed! This kind of maintenance should be scheduled on less popular weekdays. But that isn't the worst of it. We live in FL so we usually arrive before rooms are ready, and were allowed to use the facilities, and enjoy the beach. We were told we couldn't park on the property until check-in, which was in 4 hours. It was suggested we park 2 miles away and walk! The same occurred when it came time to leave. We were told we couldn't be there after check out. The place had vacancies and there were plenty of open parking spots, so it wasn't like we were in the way. It was very disappointing to be treated that way, in a place that felt like home to us for nearly 40 years. We will find a more accommodating place to stay. This is very sad for all of us. We miss the welcoming, friendly, accommodating, feels-like home treatment at what used to be the Snook Motel, and is now Waterside Inn. If you read thru their reviews, you will notice the administrators respond to positive reviews, but ignore negative reviews. They just don't care!! Your money is better spent elsewhere, where you are more appreciated.
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