Cooee alpin Hotel Kitzbüheler Alpen

Horrible personnel especially receptionist named Iva. I really dont recommend. They threatened us as criminals. They blocked our rooms because supposedly we didn't pay. We sent payment confirmation before our arrival. They didnt tell as anything at check in. The next day after we returned to hotel, our rooms key were blocked and lady at reception yelled at us that we didnt pay. Never experienced anything like this before. Hotel management didnt do much about it. I suppose they cant find better staff. Anyway we wont pay them another visit. And rooms were too hot and very dry air.

This modern hotel is located on the outskirts of the town but has enough going on in the way of facilities not to tempt you away. There was a warm greeting from the staff including a free drink of fruit juice at the rece9desk upon booking in. The rooms are of a good size, modern with excellent ensuite shower rooms. The restaurant had a buffet style and the food wasn't bad but you're not going to be impressing anyone here. The breakfast was extensive with enough choices for anyone. There is also free, underground parking.

We booked the apartment on the top floor of this hotel. It far exceeded our expectations, three very large bedrooms and two very spacious bathrooms, a good size kitchen and dining area and spacious living room. Easily accommodated the 7 of us. Balcony with separate seating and table plus loungers. Great view and everyday we watched the deer roaming up the mountain. Breakfast was a good continental forever topped up and service excellent. Hotel receptionist staff were very friendly, explained the free pass that gave us discounts to many shops, etc., free bus and train journeys and even free access to the local pool. cleaning was thorough making sure we had fresh towels plenty of loo rolls etc., Special mention to Timea who organised a birthday cake for our granddaughters birthday and was very kind to me on last day when I was not feeling 100% . The hotel also produced a cake for one, our Lauren at breakfast on her birthday and played happy birthday. A very memorable stay thank you and would highly recommend.