Hotel El Castell

The location is a bit far and there is no shuttle service but the view was amazing, overseeing the town.

La habitación no era como se mostraba en las fotos, el baño tenía las paredes pintadas a trozos, a la mampara de la ducha le faltaba un cristal, que pena que no arreglen las habitaciones un poco más, Nos pedimos un café para desayunar y nos cobraron casi 6€ . Vistas al letrero del hotel, en fin, una y no más.

Soft beds Too soft beds, room very hot (all heating was full on). It was clean and decent breakfast.

We booked this hotel on the basis of the information promoting this Hotel online. However, we booked a superior room costing £190 for 3 nights with balcony expecting to be on top floor with nice surrounding views, but instead was told we could only have the ground floor with a garden with a view of a car park. The double bed did not exist in the room as per advert but instead got two singles joined together. The bed frames are made from metal so squeak at night with any movement. No kettle or tea/coffee facilities in room so this had to be asked for from reception and although they provided a tray with cups of hot water and tea/coffee, my partner had to herself bring the tray from the kitchen area back to the room which incurred an accident on way whereby she burned her wrist as she missed a step when bringing tray back to room. This was mentioned to reception/manager which was overlooked but they finally offered a free dinner for 20 Euros max cost and anything extra we had to pay. Although the area situated is nice and quiet, the downside is walking up hills if returning back to the hotel from an outing unless you order an Uber! Basically I wouldn’t recommend this Hotel to stay at and not worth the price that also has rude staff.

HAY HABITACIONES QUE SE ENCUENTRAN DEBAJO DE UN SALON DE CELEBRACIONES, Y SI TIENES LA MISMA SUERTE QUE YO, Y TIENES UNA CELEBRACION, NO TE DEJAN DORMIR ENTRE QUE LA FIESTA DURO HASTA LAS DOS Y QUE A LAS 8 DE LA MAÑANA SE PUSIERON A RECOGER EL SALON, ME CAMBIARON A OTRA HABITACION PERO DE LA MISMA ZONA, CON LO QUE LE RUUIDO SIGUIO.

The reception staff were very unhelpful, we asked for our room to be left alone and someone came in anyway and never replaced towels. Nothing was explained well.