walter r
3 augusti 2024
Good morning dear readers, my name is Walter Russo, I booked a stay in an imperial suite with my family from 1 to 7 August 2024 at the property in question. I'll start by saying that the view of this place is worth a lot, but that's all it is! Upon arrival I was offered a miserable bottle of sparkling wine for around €10 and it was the only thing that was offered for the entire period of the stay, in 5 star hotels that charge it works that every a fruit basket is left in the room every day and that's the minimum! The house keeping service is completely inadequate, the rooms are superficially tidied up leaving empty bottles and things around in addition to the ants wandering around in the room. The rooms are only managed in the morning, nothing in the evening! This isn't how it works in 5-star hotels around the world! In this hotel, anyone who books an imperial suite is not entitled to breakfast included in the price!!! This morning I was going to have breakfast for the first time and to my great amazement the young lady showed me this fantastic and surprising solution, it costs €35 per person! It was worth it! A meager table with some cold cuts and some yogurt, with two jugs of water and a fruit juice respectively were welcome! Everything else had to be paid separately. I greet you and wish everyone happy holidays!
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