Gästanvändare
10 maj 2025
I stayed at this all-inclusive resort and unfortunately, it was a very disappointing experience from the moment we arrived. We got there on the day the resort officially opened for the season, and it was immediately clear that the staff was completely unprepared. No one seemed to know the basic information about food service or drink hours—every question we asked was met with confusion or conflicting answers. To make matters worse, the resort is extremely isolated. It’s far from everything—beaches, nightlife, and tours. A simple taxi ride to town costs a fortune, and it takes at least 30 to 40 minutes to get anywhere remotely interesting. There's no delivery service available either, so if you miss a meal, you're out of luck. And that’s exactly what happened on our first night. We spent over an hour going back and forth with the staff just trying to find the buffet, and by the time we finally figured it out, dinner was over. We were starving, and the only thing they offered us was a plate of cold leftover chicken spread from the morning. For an “all-inclusive” experience, this was completely unacceptable. We had booked a 4-night stay, but after just one night, we realized this resort was not the right place for us—especially if you're in Ibiza to enjoy the nightlife or explore the island. We asked for a refund for the remaining nights, explaining our situation, but they only refunded us for one night. It felt like they didn’t care about guest satisfaction at all. Save your time and money—there are far better places to stay in Ibiza that actually deliver the experience they promise.
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