Best Western Valencia/Six Flags Inn & Suites

Best Western Valencia/Six Flags Inn & Suites recensioner

Best Western Valencia/Six Flags Inn & Suites

27513 Wayne Mills Pl, Santa Clarita, California, 91355Visa hotellinformation
Best Western Valencia/Six Flags Inn & Suites
Best Western Valencia/Six Flags Inn & SuitesBest Western Valencia/Six Flags Inn & SuitesBest Western Valencia/Six Flags Inn & Suites
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Gästrecensioner

4.3/5
Mycket bra
45 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.3
Service4.3
Renlighet4.3
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Alla recensioner(45)
Positiva recensioner(37)
Recensioner med foton/video(3)
Negativa recensioner(8)
DJACK
King Size-säng rum med rörelsehinderanpassad dusch
Bodde på juni 2023
Par
2 recension
5.0/5
Enastående
Publicerades 14 juni 2023
The service was great! They have a 24 hour front desk staff to help you and they have a store that’s open 24 hours to allow you buy snacks. I would stay again you can take a trolley to six flags for free the shuttle runs every hour!
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Donald Keith
Rum i queensize med två queen-sängar
Bodde på maj 2022
Familj
1 recension
4.7/5
Otroligt
Publicerades 31 maj 2022
We had a great experience. The staff was super friendly and helpful. I enjoyed the breakfast. I had an omelet and waffles that didn't disappoint. We didn't have any towels in our room but it wasn't any reason to ruin our stay. We asked the staff and they supplied us with what we needed
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Jerry
2 Queen and Sofabed Suite Accessible Mobility Accessible Communication Accessible Roll in Shower Micrfg Non Smoking
Bodde på okt. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 15 jan. 2025
很滿意的一次住宿,適合大家庭出遊,酒店很新,工作人員很熱情,我們到店比較晚。還有小孩子,前台人員特意給我們免費送了牛奶
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YexiaobaiQAQ
Rum i queensize med två queen-sängar
Bodde på okt. 2024
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 7 nov. 2024
去6旗玩的話還是不錯的酒店
Översätt
418tonyl
Bodde på sep. 2024
Ensamresenärer
4.0/5
Mycket bra
Publicerades 30 sep. 2024
Best Western Valencia/Six Flags Inn & Suites Check-in was friendly and efficient.  My king room was spacious and I had a comfortable nights sleep without any disturbance from other guests . A selection of coffee was provided. There was a refrigerator and microwave (see picture) but no safe. The bathroom had a shower and bathtub. Soap, shampoo, conditioner and moisturising lotion were provided (small). The shower curtain had a bug (see picture) but I didn't see any further bugs in the room or bathroom. The pool is accessed by the keycard. It was a good size for laps and the hot tub was warm. Pool towels are provided. The gym is quite small (see picture). The water dispenser was not working or any towels available on my visit. Breakfast is served near reception. I did enquire about omelettes but was told they only do scrambled eggs now. They also had small sausages. Fruit available was apples and oranges. Cereals, yogurts and milk were available. There was a self-serve waffle maker and a selection of juices. Tea, coffee and water is outside the breakfast room. I liked the close location to six flags magic mountain however the trolly service stops the beginning of September. An Uber cost me $8-$10 dollars depending on the time of day. You can self-park anywhere near the hotel. There is a Denney's right next to the hotel. 
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Översätt
Svar från boendet: Thank you for taking the time to review your staay with us! We sincerely value your business and are happy to receive your feedback regarding our amenities and your stay with us overall. We use our guests comments as a tool for improvements to our guests experience. Thank you again for your response.
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brandon s
Bodde på sep. 2024
Familj
5.0/5
Enastående
Publicerades 2 sep. 2024
I loved our stay. Super convenient if you are headed to Six Flags, the staff was well knowledgeable of the area. Highly recommend considering the breakfast was included. The shades Over the windows were a lifesaver, and the bed was more than comfortable
Översätt
Svar från boendet: Thank you for your review and the insightful comments. We are thrilled that you had such a positive experience at our property. We hope to have the opportunity to host you again in the future.
Gästanvändare
Bodde på feb. 2025
Familj
4.0/5
Mycket bra
Publicerades 23 feb. 2025
Very large room with a seating area and 2 TVs. Noisy room as we faced the very busy freeway. Parking is not free. Staff were friendly but don't really seem to care when you have an issue. Their tubs are extremely slippery so make sure you get a bath mat. I slipped in the shower & slammed my shoulder into the soap dish hard enough to bruise. When I told the front desk they said I should have requested a bath mat. How are you supposed to know you need one until you're actually in the shower. I've been to other Best Westerns without an issue. Full breakfast had a good assortment & a large dining area.
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Judee G
Bodde på okt. 2024
Familj
5.0/5
Enastående
Publicerades 17 okt. 2024
We have stayed here numerous times, when we come back to my old home town. The hotel is always clean. The staff, including housekeeping, is very friendly and very accommodating. Great location, freeway close and close to lots of other things in Santa Clarita. Highly recommend this hotel.
Översätt
Svar från boendet: Thank you for the review of our staff and property. We are so pleased to hea of how amazing your experience was. We are committted to our guest satisfaction, and we take every opportunity to constantly improve. We hope to to host you again in the near future.
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GTOGirl1967
Bodde på okt. 2024
Familj
5.0/5
Enastående
Publicerades 14 okt. 2024
Wonderful Wonderful staff. Breakfast was well stocked Staff kept breakfast room clean always emptying trash. They continued to keep an eye on food to make sure food was always full and well stocked. There were 2 waffle makers. They could differently use 4 or 5. We waited half hour to make a waffle.
Översätt
Svar från boendet: Thank you for the comments and feedback on your experience during our stay. We value or guests opinions, and we use reviews a vehicle for improvement. We have already implemented adding additional waffle makers to our breakfast area based on feedback such as yours. We realize that our guests time is valuable, and long wait times are not very guest friendly. Again, thank you so much for your comments. We hope to have the opportunity to host you again in the future.
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FrequentFlier629737
Bodde på sep. 2024
Familj
2.0/5
Publicerades 3 sep. 2024
The hotel was not great. First, the PROS: 1. Bed and pillows were comfortable. 2. The front desk staff were kind and helpful. 3. Room was spacious, but a little old and outdated (we were fine with that). 4. Adequate free parking. Now for the CONS: 1. Our room was never made/cleaned by housekeeping while we were there EXCEPT for when they showed up on our LAST MORNING at 8:30 AM in the morning knocking on our door for housekeeping services. My husband woke up and told them no because our children were still asleep. While we were there we even placed the doortag saying that we wanted our room cleaned, but we did not receive any housekeeping services. 2. Our toilet was extremely low flow.... even after a pee, you have to flush it 5 to 7 times in order to get rid of the "yellow" color. Imagine how many times we had to flush after going #2.... yikes. My husband got frustrated and decided to go use the downstairs bathroom in the lobby, but BOTH bathrooms were clogged as well... 3. We got to the breakfast area about 45 minutes before it closed and they were all out of the main breakfast items (eggs, sausage... etc)... except for cereal, waffles and yogurt.
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Svar från boendet: Thank you for your very insightful comments and observations. Our sincere apologies for not meeting or exceeding your expectations during your stay. Please be assured that we use the comments/suggestions provided to us by our guests to improve in the areas you mentioned. We hope to have another opportunity to host you and your family, so we will be able to demonstrate our improved level of service.
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Ron P
Bodde på aug. 2024
Res med vänner
5.0/5
Enastående
Publicerades 29 aug. 2024
The room was clean and the bed was comfortable. Breakfast was good. Fridge wasn’t working but they offered us another room but we declined. We just needed to get some sleep and we did. The pool looked nice but we got there late and left early. I would stay there again.
Översätt
Svar från boendet: Thank you for your amazing review. We value our guests feedback and we strive to create a memorable experienfor all our guests. We appreciate your comments and hope to have the opportunity to host you again in the future.
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Murali V
Bodde på aug. 2024
Familj
5.0/5
Enastående
Publicerades 26 aug. 2024
Went with teens very near to Sixflags and eating places. enjoyed the stay. We booked one suite and one normal room. They are able to give us adjacent rooms, Rooms are spacious. Hotel staff is courteous . enough parking spaces available even we came late night to check-in.
Översätt
Svar från boendet: Thank you for the taking the time out of your busy schedule to submit a review on our property. We sincerely appreciate our guests feedback. I will share your comments with our staff. We hope to have the opportunity to host you again in the future.
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E L
Bodde på juli 2024
Par
1.0/5
Publicerades 25 juli 2024
Toilet paper roll holder broken, no hot water, was trying to sleep after all night of work but it sounded like an industrial washer on a spin cycle was up against the wall —so no sleep, lights are like spot lights shining into eyes, very expensive considering the state of things. Bed was comfortable.
Översätt
Svar från boendet: We appreciate you choosing to stay with us and are truly sorry to hear you did not enjoy your stay. We want all of our guests to be comfortable during their stay and will address the issues you mentioned. We are glad to hear your bed was comfortable and hope you were able to enjoy our complimentary breakfast during your stay.
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Gästanvändare
Bodde på juli 2024
Annat
1.0/5
Publicerades 20 juli 2024
Staff walk in on the guest. I was walked in on while changing my clothes and was half naked. I am embarrassed and angry. Place isn’t ran well obviously for they didn’t even know i had a late checkout and interrupted my sleep like 6/7 times. It’s a shame
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Storyteller417791
Bodde på juli 2024
Affärsresenärer
1.0/5
Publicerades 12 juli 2024
I was granted a check out in that extra hour that I was given the door was knocked on at least 6 to 7 times. They try to enter twice and on the third and final entrance a male staff member walked in on me while I was changing I would like a refund for both days
Översätt
Svar från boendet: Thank you for taking the time to let us know about your experience. We assure you that we take our guest's comfort and safety seriously. We have addressed this situation with our staff member and have also issued you a full refund for the night your issue occurred. Again, please accept our apology.
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