Hotel Ocidental

This is an economy hotel in a remote location. The heating system in the room was excellent both for heat and for reducing dampness during the continuous rain we experienced. Room has a great ocean view. The staff was attentive and helpful. The room is consistent with the class of hotel providing very few amenities (hand soap dispenser and bath soap dispenser), hand towels and bath towels. The beds had adequate bedding but were too hard for our taste. The breakfast is very simple and the breakfast room very cold but since there is nothing else nearby it was adequate (lots of coffee). The associated restaurant doesn’t look like much but we found the food to be good.

the worst hotel in the Azores - bar none. no air conditioning. no valet. tv did not work. unhelpful was staff, below average breakfast. we could only bear one night and stayed at the Inatel which was considerably better. Flores however is an amazingly beautiful island as was the side trip to Flores. Later we took the ferry from Horta - Faial to Saint george at dusk which was breath-taking.

The best part of this hotel is the view to the Atlantic Ocean and the proximity to the natural pools, just for this it makes sense to stay there, however, comfort is not included in the price. The mattresses are very old, hard and uncomfortable.As a solo traveler, I wanted at least a full bed and had to sleep in twin beds the two times I stayed there. The breakfast is very poor and basic, not the best quality. It is what it is, I would stay there again just for the view!

We had a great time. The Hotel was clean, had a great view. The girls are very nice and make you feel welcome and very informative. The only thing we didn't like was that there was no where to eat. But over all we had a great time in Flores.

Situado no centro de Santa Cruz. Hotel a precisar de uma reforma e de manutenção. O pequeno almoço muito modesto e sem produtos locais, por exemplo, banana ou queijo. Não percebo porque é que o tripadvisor exige no minimo 200 caracteres para aceitar a avaliação!!

Pequeno almoço muito incompleto, sem fruta e pouca variedade de alimentos. Quarta a cheirar a mofo e sem qualidade, fios pendurados, cama pequena e com cobertores que só fazem espirrar. No fundo, um alojamento que não é 3 estrelas, deveria estar em obras e não oferece uma boa experiência de estadia. Comprámos fruta no supermercado para o pequeno almoço.