Hotel Castillo Huatulco & Beach Club

A las instalaciones les falta ya que considero que podrían mejorar el área del bar del hotel, el club de playa bien, la limpieza está bien, la comida bien. Si volvería.

The room was very clean, service was great, food was good. The beach club was very good with a pool and great lunch availability. The ocean at the beach club is not swimmable due to permanent red flags for rip tide. We had a great time.

Over all decent. My review is very limited as I never used the beach club, and only used the restaurant for 3 breakfast meals. I used Castillo as a hub. There are way too many other options for meals, beaches, etc. to go to. The staff was nice. My room was clean. They need to change the carpet in the elevators because they are full of mould. Just climb the stairs and all is good.

Took 3 tries to get a decent room, but then it was A perfect family resort, though we realized we are probably not resort travelers. All inclusive means buffet food, which is as good as can be implied and unlimited beverages, though i doubt there was ever much alcohol in any of the drinks. But thats individual taste. Our only real issue was, even though we had booked months in advance, we were given the worst room in the hotel, at the farthest end of the hall, on the ground floor and sticking up against the main street, complete with party buses going by until midnight. When we asked to change, we were told they were sold out, but in the morning we could see. The next morning we were told, yes they could move us to a garden or pool view. But we would have to pack, move out and leave our bags until 4p with no room until then. At 4p we returned. This time they gave us a room over looking the parking lot courtyard and where the main exhaust fans for the kitchen and AC system blated away. After complaining again, we were finally given a room with 2 double beds, we had booked a queen, overlooking the back garden. At lot of effort to finally get an ok room. Other than all that, it was clean, the beach club was nice and we enjoyed ourselves.

The staff were amazing and made sure we had everything we needed. We found the food just okay compared to other restaurants around. They cleaned our room everyday and it was pretty clean. The pool was a bit busy but the beach club made this property worth it. Gorgeous beach and not terribly busy compared to most beaches.

Staff were great and hotel was close to amenities. The beach club was very nice with transportation provided by the hotel.