The Pierside Santa Monica recensioner

Great location, staff are helpful and provided beach towels and body boards etc no extra cost

Perfect location in Downtown Santa Monica very close to many attractions, shopping & dining options. The famous Santa Monica Pier is an easy walk across from the hotel, along with plenty of beach/ocean access. The entire property is renovated & the rooms are very nice, comfy beds and the chaise sofa next to the window is perfect for watching the sunset or activity in the busy area. My only complaints are that the heated outdoor pool wasn't finished (although a full amenity charge was applied, which it is part of), microwaves weren’t available, live TV doesn't show programs on the guide (just channel abbreviation), cellphone coverage is weak in the room unless you are next to the window.

Location of hotel is very good, There is Not slippers and toothbrush-toothpaste in the room, WiFi also doesn’t work good Receptionist could be more friendlier and warmer to the guests, I paid 590$ for two nights, I think service should be on higher level

Excellent. We had the best time. The pool isn’t great being in the car park on the main road but everything else is great.

The most caring people I have ever encountered. Upon arrival from AUS at 8.30 am my phone battery was flat and my bank travel Mastercard card wasn’t working so I was unable to pay the taxi driver. I was travelling solo and hadn’t slept in 36 hours so I was stressed and barely lucid when I walked in to the hotel. Lucia at front desk took care of things for me. We got my phone working, got the cab driver paid then she called house keeping and organised a room to be cleaned ASAP so I could check in early. I was in my room in bed by 10am thanks to her. After a lovely afternoon out and about, the next morning I woke up vomiting and running a fever. They don’t have room service so the front desk staff brought anti-nausea ***** and water up to my room within 3 minutes of me calling. They offered to phone and check in on me throughout the day as they knew I was travelling alone. The next morning when I checked out at 5.30am to get to LAX I got in my Uber and as it was about to leave the woman on front desk came running out, stopped us from leaving and said to me “you said your Uber’s a Nissan, this isn’t a Nissan, you should get out of the car”. It turned out a previous guest had taken my Uber. Once we realised this, the driver of the Uber I was in would not take me, told me to leave his vehicle and get my bags out of his car. As I had a plane to catch and was worried I would miss it, the same front desk lady rang me a cab which arrived in minutes. If you are a solo traveller STAY AT THIS HOTEL!! The rooms are beautiful, spacious and clean. To top it all off Lucia didn’t charge me for early check in; she said given how stressful getting there had been, it was the least she could do to help. Gifts from God and great beds to boot!

The hotel location very convenient Close to the beach and stuff is really helpful

訂的是沿海，給的是園景，真金白銀的被欺騙。樓下路對面是麥當勞，吃早餐方便。65一晚上停車費，真心貴

很好的酒店 地理位置也方便 就是人工成本高 做事稍微慢半拍 其他都很好

海側のお部屋ではありませんでしたが、海は近くで歩いていけるので満足です。

酒店按金沒有退回給我，黑心商家。各位請避雷。

新裝修，不錯，離海灘近。沒有拖鞋。

優點：1,位置不錯，和海邊很近。2，房間設施也還可以，不過這個價格，在國內反正隨便住希爾頓了。缺點：1，***真的無語，來LA轉機，調時差，白天睡覺***搞一天裝修，不停的在你頭上一直用電鑽各種鑽，一刻也沒停過，也沒有像國內至少裝修有午覺時間吧？***想休息一下，孩子也需要休息，鑽得**現在頭暈目眩火冒三丈，住酒店來聽你裝修的？？？住了三天，一天沒**消停過！！！2，水壓低，水量少。3，啥也不提供，牙刷牙膏梳子一樣沒有還3000一晚。

一般般衹能説是位置好

位置房間都不錯 就是房之間隔門隔音差！