ALEGRIA Caprici Verd

The hotel is in a good location. The food and dinning experience in this hotel is poor. Feels like a school canteen rather than a four star restaurant. We have stayed in Santa Susanna many times so are able to do comparisons with other 4 star hotels we have stayed in. This was the worst. Our room was ok. Comfortable bed but the bathroom had really bad mould in the shower. Bidet didn’t work. Pool side furniture tired and worn out. Entertainment terrible. We ended up dining in a aqua hotel for our evening meals, once we realised things were not going to get any better. So pleased we were not all inclusive, half board was bad enough!!!

Had an absolutely amazing week, the staff were fantastic especially George behind the bar and the 2 girls from the happy team were brilliant "shaky shaky" if you know you know couldn't fault it.

Honest review travelling as a family of 7 adults 1 teen and an 18 month old . Great hotel location quite end of the strip but lovely evening walks along very accessible. Hotel rooms were clean and very spacious we had rooms 115 116 and 117 the extra balcony space was fantastic with a toddler all inclusive was fine does get repetitive as most all inclusives but always found something to eat only found 2 rude members of bar staff everyone eles was super friendly and pleasant. Just a few negative points firstly the tile work round the pool area is broken and loose could do with renewal and mabe made non slip secondly there is no safe areas for a toddler to play maybe a small fenced off area with some soft play toys would be useful and lastly and the biggest one for me while being all inclusive I have never stayed somewhere where you can not get snacks from the pool bar at selected times and have to come away from the pool and go to the restaurant the whole point of a snack bar in my opinion is to be able to stay at the pool and grab a bite to eat also no icecream or lolly ices where available at anytime from the bar on all inclusive even if you offered the choice of 1 or 2 ice-creams on the all inclusive. But these are just my opinion and besides this we had a fantastic holiday and would recommend and return to this hotel thanks for a great holiday your team works very hard

Just returned back from a 3 day stay bed and breakfast..the food in the restaurant is great and a variety.. I wanted to upgrade to AI and they wanted to charge me £200 so I declined.The room was cleaned daily and very clean.Not many English and the pool got extremely crowded its great for families but not if you want some relaxation

We had a lovely experience staying here and will definitely come back, the hotel was clean, the food was okay and there was a wide range of entertainment. The pool was lovely and has sun loungers all around it. It’s just minutes from the train station, beach and shops.

Hotel was lovely pools are great and the small jacuzzi style pool was lovely to cool down in the hot weather. Food was great compared to previous experience of all inclusive. Cava with breakfast! Lots of choice lovely salads and desserts. Very mixed nationalities so the children didn’t find any friends. Staff were great and worked their socks off. Beach was really close and was beautiful, lots of gifts shops and high end shops. Market day on the Tuesday was great could barter for prices . Accessed showers and luggage storage on last day which was fabulous. Lots of entertainment for kids and adults throughout the day. No issues with people overdoing the all inclusive.