Gästanvändare
23 juni 2025
Staff unfriendly and unwelcoming. On arrival, we had to self check in. Then after 30 mins, got our keys and a map! Went down to restaurant and found 2 people eating and were denied lunch till 7pm. Got there for 7pm was told 7.30pm. We were told there are biscuits in the lobby. We have a small child. Cleaning staff would regularly get annoyed and announce it when we went to walk to the toilet, when they were mopping. They hated kids playing in the main lounge but their kids area was just a pergola in the heat. Kids entertainment was naff. A disco and whatever. We weren't interested anymore at this point. Food good but found a hair on our last breakfast in one of the pastries, milk runs out and not replaced. All labels in Italian. Hot food is okay, pasta and deserts seems to be the best part. Coffee machines not always working. Water machines working in some places and not others. Some dinners they are overwhelmed and have no tables ready. Then a feeding frenzy follows where you have to eat or there is nothing left. Trash is left outside on the street and cats get into their trash cans and then in the morning have to walk past nappies, sanitary towels, food, cigarette packets, cans. Beach is cleanish. Water is beautiful. Hotel design beautiful and much money put into it. No logic or common sense however. Try another place, with more substance and less trying to be luxurious. Manager said it was teething issues as they just had opened but I think this may be semi true.
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