Elements of Caldera Suites

Very good, I would recommend this hotel to all of the ppl who will come Santorini

When we arrived the staff were pleasant and the views were amazing, everything about the holiday was amazing the hotel lacked in menu and drinks a pool bar is needed and maybe better holiday atmosphere. It was very clean and tidy. On the 3rd day we used the hot tub and as advised rinsed in the shower before entering, On the 5th day a staff member advised that the hot tub had broken as the one time we went in we had oil on us and that they would try to fix this however we maybe charged which we were a bit shocked about, we had our lunch in the restaurant on the 6th day and had not been in the hot tub since the 3rd day as instructed. Whilst in the restaurant on the 6th day a staff member advised the hot tub was fine and there would be no charge and if we wanted to we could use it again, we opted to stay by the pool and then for dinner in the village. When we were leaving and settling the hotel bill they charged us €150 for the hot tub and as the staff member said we had gone back in it which we had not and that we had broke it again, we asked if they had cameras so that we could prove we had not but unfortunately they had not, it wasn’t the fact of the money it was because we were told we were lying and had gone in the hot tub that was very upsetting and put us in a negative frame of mind to leave such a wonderful holiday.

The place was fantastic. Great , freindly helpful staff. A Young man working fromtt desk even come let us in our toom at 1 AM when we lost our key. Food was really good. Breakfast was always delivered on time to our room. Views are quite amazing. Very calm serence private place. The whole staf was phenomenal.