Andromeda Villas & Spa Resort

I and my wife really like this place.Highly recommeded ✅✅

This was the worst stay of my life – dramatic conditions, no response from the hotel, and a real threat to my child’s health. On the second day we discovered cockroaches in the room, which was scandalous for a hotel of this class. The staff came at 11:00 p.m. to kill the bugs, offered to “clean up” and said we could stay in the room. We refused – my child was terrified, and we were moved to a room without a jacuzzi, without the amenities I had paid for. The reception staff were arrogant and did not even help us with our luggage. Then we were given another room – noisy, next to a utility room. A sleepless night, a child in tears, and the “jacuzzi” turned out to be a small paddling pool shared with 3 other rooms, with no private space at all. There was no parasol provided for my sister, who is ill with cancer – despite many requests, there was zero empathy. The culmination was the situation on July 22, when my child was ****** onto an unprotected grate in the jacuzzi. We had to pull him away by force. It ended with a hospital visit, X-ray, and an extensive subcutaneous hematoma. We reported it – only a staff member came with a spray for burns (!). No assistance, no reaction whatsoever. We had to change rooms 3 times, experiencing stress, pain, and danger to my child’s life. This stay was supposed to be a dream come true, but it was a nightmare. I do not recommend this place to anyone. The hotel does not meet any safety standards nor show honesty towards its guests.

We got married at Andromeda and was amazed at the venue Could not fault the staff in any way they were very friendly and helpful and nothing was too much for them. We also stayed two nights at the hotel and again the hotel room was immaculate and very modern. The lady who came to clean the room was very friendly and polite. We had breakfast delivered to our room every morning you do have to pay a charge for the breakfast to come to your room but it’s definitely worth it to have on your balcony looking at that stunning view. There is quite a few steps to get up and down the venue due to it being on a cliff but there is also two lifts to use for most of the stairs. 100% recommend this venue and hotel