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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.1
Service4.1
Renlighet4.1
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Gästanvändare
Bröllopssvit med bubbelpool
Bodde på feb. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 6 mars 2024
Very enjoyable experience, the two staffs are very friendly, offer a delicious breakfast for us. The honeymoon suites have a beautiful view and tidy room. We will introduce this hotel to our friends who want to travel to Santorini.
Översätt
mayua
Exklusiv svit, bubbelpool, havsutsikt
Bodde på juli 2023
Par
1 recension
5.0/5
Enastående
Publicerades 14 aug. 2023
This hotel is special. So great.
I strongly recommend the room with exclusive balcony.
It was so nice, the view is splendid, you can see panorama view only with your company.
The breakfast at the room is also great.
Staffs are so kind, facility is perfect.
Översätt
凌霄Chris
Villa Ambassador med egen pool
Bodde på sep. 2023
Par
2 recension
2.7/5
Publicerades 31 okt. 2023
This is the first time ever I left a bad review for a hotel. So you know how bad this one is.
-- But don't get me wrong. The location is great, facility is alright. It is just the service and the people --- horrible.
Horrible is the only word I can think of. The man who met us seems is the owner (looks like it is run by a family), he is constantly in a bad mood. He behaved like, everything is wrong with the customer -- you left the towel on the other side of the private pool, he said you should not do that because it is hard for cleaner to get it; you checked out at 10:50 am, he kept complaining it is late (the latest checkout time is by 11:00); you tried to pay extras from mini bar when checkout, they wanted cash and sounded like it is ridiculous to even try to pay by card (without any previous instruction); OK it is OK to pay by cash as a first-time visitor you would need to find an ATM, the man then said he was busy you need to come back within an hour and in an extremely impatient way sounded like you made a big trouble for them and wasted their time; then I went to ATM, my wife put bags outside the front gate of our room waiting for me, he said to my wife in a really rude way "it is not allowed" to put baggages on front gate and moved out bags to somewhere else around reception. etc etc ...
I mean, this is a luxury room. And for sure we came here for relaxing not being blamed. His attitude through out the journey is like "don't make a single fxxking trouble for me as I have ZERO patient for that". And his descending attitude seriously ruined the stay. On my life time I have lived say 1000 hotels if not more, from $20 small inn in third world country to $3000 luxury hotel in China, Australia, North Europe and USA, none of the service is ever even closed to this bad. Absolutely NONE.
And the receptionist is clearly not the first time doing this. The staff from next hotel seen this when they picked us up. He tried to comfort us saying it could be because they have dealt with too many billionaires who are usually quite demanding. During long period of serving these billionaires they gradually become this defensive.
My own guess is the owner has earned enough money from the business. As his attitude is like, he is the boss now he does not care if you would come back or not.
Översätt
Gästanvändare
Villa Ambassador med egen pool
Bodde på sep. 2023
Par
1 recension
3.0/5
Publicerades 24 okt. 2023
Reception boy do a good job
btw the pic vs reality got different
Översätt
Gästanvändare
Villa Ambassador med egen pool
Bodde på feb. 2023
Familj
8 recension
5.0/5
Enastående
Publicerades 27 mars 2023
The hotel is very well kept and the rooms are comfortable, breakfast is excellent and the staff is welcoming.