Sea Sound White Katikies recensioner

We booked this hotel through Travelodeal but sadly on arrival we were told our room was not available for two nights. Another couple who arrived at the same time as us were told the same thing. So late at night we were all driven to a “sister hotel” to spend two nights. Unfortunately this hotel was below the standard we had paid for. We were given transport to and from Sea Sound so we could use the pool and dining area during the day. Not ideal I’m sure you’ll agree. We had booked and paid for an upgraded suite with our own pool so were very disappointed, not how you want to feel on holiday. After two nights we were moved to Sea Sound and only then did our holiday really begin and we could finally unpack. We were given compensation by the hotel, that we had to negotiate hard for, but it didn’t take away the feeling that we had been lost the first two nights. On a positive ending, the food was very good for both of us and the staff in the dining area couldn’t have been more helpful and friendly. The hotel is very quiet and away from everything, you definitely need to hire a car if you want to see the island. One of the highlights for us was the wonderful sunrises every morning. Our room was comfortable and what we’d hoped for, such a shame the holiday started off so badly. In all our years of travelling around the globe we’ve never experienced arriving at a hotel to find our room double booked. The hotel has only got twenty five rooms so it seems unbelievable that this had happened. It left us wondering if there was some sort of scam going on. It seems we weren’t the only people affected by double booking. We were told five couples had had a similar experience. We don’t know if the fault was with the hotel or Travelodeal. Sadly we won’t be travelling with Travelodeal or staying at this particular hotel again. We hope you find this review helpful.