Orizontes Hotel Santorini

很不錯的一家酒店～酒店工作人員態度友好～酒店服務挺不錯的，非常滿意哦 地理位置也是很優越的，下次會繼續考慮入住哦

I stayed for 7 days with my boyfriend and our 4 young teens. The pool-area was perfect, clean and the poolbar-service was perfect! !but the manager and staff was not service minded, very disappointing. - day one we mentioned the air conditioning was not working, they never fixed it even though we mentioned it several days. - bad smell from toilet couple of times - we needed to ask for clean mineral water every day even it was promised to be served every day. Important because they signed at the bathroom we could not drink from the local water. - sheets was not changed every day, important because aircon did not work, so it was disgusting. - we not allowed to bring snacks and water to pool - staff had strong issues providing us new pool towels every day and were surprised of the number of towels we needed (6people) - the jacuzzi in pool area did not work. Overall the staff and service was so rudely and not very accommodating. we did not feel welcome.

My husband and I visited this hotel last week and were deeply disappointed. We came back to this hotel based on my stay last year which was a totally different . First impression was it was a lovely room, on closer inspection there was no seat on the toilet, the bath tub had a fungal stain, which I initially thought was bird poo, fortunately it washed away. Some of the electrical sockets were loose. The fridge had seen better days but thankfully still worked. The kettle in our room stopped working, we were given a replacement which also faulted, but when asked yet again for a replacement we were told they had no more kettles, this was our 3rd day. The pool area was not as advertised or as it had been last year, there were only 4 double sun loungers. The restaurant menu had also been greatly reduced and not to the previous years standards. The staff in the restaurant and reception were not approachable or helpful, a totally different vibe to this hotel this year. I would not go back there, deeply disappointed

Excelent hotel! Costa at reception help us with allá My groups problems! The hotel also have increíble views and excelent breakfast! . i reccomend this hotel 100%!

Dirty rooms, especially bathroom - eventhough we asked twice to clean it, it wasn‘t much cleaner afterwards. We booked the highest category with sea view and private pool, and this is not what you expect. Pictures are showing it. Breakfast everyday exactly the same. But the Staff was really nice!

The welcome provided by the reception staff set a very good tone. The whole staff were professional, friendly and attentive. Our room was cleaned daily, towels for the pool were provided. The food (All-day menu) was excellent, the self service breakfast was a delight. We had drinks by the infinity pool on many evenings to watch the sunset as the barman made fantastic cocktails.