Sanya Bohai Hotel (Nanshan Temple Yazhou Bay Beach)

Worst two week stay of my life!!! Beds are so hard it's like sleeping on concrete! Asked for more pillows to try and help with this as I'm pregnant and was told to buy them myself as they were out of stock. Also asked for urgent help on one occasion and was told they were to busy. Extreme renovation work happening in the building beside us so construction noise the whole time basically, especially early morning. Don't expect a sleep in. I asked about moving rooms between the bed situation and the noise and was told someone was checking out the next day and they would show me the room. Next day came and I waited all day to hear from them. Finally I messaged and was told oh no there are no rooms now 😡 Cleaners come at random times and are hit and miss with what they replace. I had to ask for towels on more than one occasion. Sometimes cleaning would not happen to 6pm at night. Cleaning is not very good. There is absolutely no cuttlery in the apartments. Some glasses in the bathroom and on the table but no bowls, knife and forks or anything. No dishwashing liquid. Had to buy my own things. There is a washing machine and washing liquid which was great but no clothes rack so we just hung clothes over the balcony. Beautiful grounds that were well cared for and once renovations are complete on the rest of the pools which I am assuming is for this hotel it will be alot better. Beach is close by and was nice, only one pool open and limited seating but you just had to time it well and hope for the best. I am sad that I went on holiday and should have been relaxing but it was horrible and we couldn't wait to leave. My partner joined for 6 days and he wanted to leave after day 2!!!! This place has the potential to be amazing but they need to learn how to run it better and make some adjustments. Customer service is lacking. I had wanted to come back in December with all my family to stay in one of there 3 bedroom apartments but we won't be doing that now due to how this trip went. I don't recommend for foreign people.

Fantastic! Very clean and beautiful apartment. Staff are super friendly, definitely recommend.

從西沙羣島回來在攜程上盲選了這家酒店，結果十分滿意，前台小姐姐還給我們升級了房型。 酒店離崖州灣海邊很近，客房也很乾凈，設施齊全，早餐廳面朝大海景觀很好，我們續住了一晚。

描述一下實際情況，這個其實就是公寓，打着酒店的招牌。我們預訂的是 兩間 90 度海景套房，預訂之前打電話詢問有挨着的房間，告知是有，定好之後到酒店告訴我們住的話衹能是上下樓這樣挨着，最後的解決方案是降房型住斜對門，第一次遇到住酒店是降房型的。 衞生來説，房間有蚊蟲蟑螂不會給分太高。 環境是因為降房型了。 其次是服務，兩分是給下午班以及夜班前台服務員的，白班服務員態度比較差。 設施的話，房間有洗衣機，有煤氣灶被告知不能使用，沒有什麼特別的。

遠遠超出了預期，特別好，無論是房間還是小區環境都特別滿意，前台、管家服務也很好，會提前聯繫告知方位，辦理好入住還會親自帶去房間，避免找不到，簡直太好不過了，開車去海上觀音也不遠，推薦推薦～

就在海邊的公寓，環境很好，很乾凈，但是崖州灣人不多，感覺入住率低，房間第二天早上才發現沒熱水，建議進屋了先都檢查一遍，以防該要用的時候發現有問題。