Sanya Bohai Hotel (Nanshan Temple Yazhou Bay Beach)

Worst two week stay of my life!!! Beds are so hard it's like sleeping on concrete! Asked for more pillows to try and help with this as I'm pregnant and was told to buy them myself as they were out of stock. Also asked for urgent help on one occasion and was told they were to busy. Extreme renovation work happening in the building beside us so construction noise the whole time basically, especially early morning. Don't expect a sleep in. I asked about moving rooms between the bed situation and the noise and was told someone was checking out the next day and they would show me the room. Next day came and I waited all day to hear from them. Finally I messaged and was told oh no there are no rooms now 😡 Cleaners come at random times and are hit and miss with what they replace. I had to ask for towels on more than one occasion. Sometimes cleaning would not happen to 6pm at night. Cleaning is not very good. There is absolutely no cuttlery in the apartments. Some glasses in the bathroom and on the table but no bowls, knife and forks or anything. No dishwashing liquid. Had to buy my own things. There is a washing machine and washing liquid which was great but no clothes rack so we just hung clothes over the balcony. Beautiful grounds that were well cared for and once renovations are complete on the rest of the pools which I am assuming is for this hotel it will be alot better. Beach is close by and was nice, only one pool open and limited seating but you just had to time it well and hope for the best. I am sad that I went on holiday and should have been relaxing but it was horrible and we couldn't wait to leave. My partner joined for 6 days and he wanted to leave after day 2!!!! This place has the potential to be amazing but they need to learn how to run it better and make some adjustments. Customer service is lacking. I had wanted to come back in December with all my family to stay in one of there 3 bedroom apartments but we won't be doing that now due to how this trip went. I don't recommend for foreign people.

Fantastic! Very clean and beautiful apartment. Staff are super friendly, definitely recommend.

感謝酒店在一號颱風“蝴蝶”來臨之際滿足我們的續住要求，免費提供了員工午餐，並給予我們極大的關懷。連續住了三天，給我們升級了房間，留下了非常美好的印象。 設施：很現代的建築設計，室內設施齊全，大冰箱洗衣機，大大的陽台，廚房天然氣灶可以簡單做飯，很適合家庭👨👩👧👦居住和長期租住。 衞生：衞生整潔，床品乾淨，保潔清掃及時。 環境：環境優美，出小區大門門就是崖州灣海灘，休閑游泳🏊♂️很方便。七樓早餐廳陽台有桌椅，邊吃早餐邊看海景，十分愜意。 服務：服務周到，貼心，處處體現顧客至上，時時為顧客着想，為酒店全體員工點贊👍

終於打卡了這家心心念唸的網紅酒店！推開房間門瞬間就被震撼到，超大落地窗將絕美海景毫無保留地展現在眼前，躺在床上就能欣賞到波光粼粼的海面。陽台更是寶藏角落，傍晚坐在藤椅上，看着夕陽把天空染成橘子色，隨手一拍都是朋友圈大片，發完定位好多朋友問是不是在國外度假！網紅泳池也超驚艷，漂浮在水面上，背後是海天相接的景色，怎麼拍都出片，下次一定家人一起來！

房間很乾凈，床也睡得很舒服，空調很給力，位置遠離市區，環境很安靜，公寓式住房。可能因為淡季，太久無人入住，房內一股味道，需要開門窗透氣一陣子，男式刮鬍刀拆封後看到刀片有一些黑色絲狀物，不知道是毛髮還是什麼，之後建議注意下品控。樓下就是海灘和飲品店等，適合躺着發發呆。自駕來的可以和前台登記車牌免費停車。整體性價比很高。

非常滿意的一次住宿體驗，酒店房間能看到一線海景，房間衞生乾淨明亮、房間還配有飲料、前台小姐姐服務很好、給我耐心介紹周邊的景點，距離酒店很近的大小洞天，景色更加迷人關鍵還是免費景點、非常開心的一次住宿旅遊體驗