Mangrove Tree Resort World Sanya Bay (Buddha Tower)

Mangrove Tree Resort World Sanya Bay (Buddha Tower) recensioner

Mangrove Tree Resort World Sanya Bay (Buddha Tower)

155 Fenghuang Road (Fenghuang Lu), Tianya District, Sanya, Hainan, 572000, ChinaVisa hotellinformation
Mangrove Tree Resort World Sanya Bay (Buddha Tower)
Mangrove Tree Resort World Sanya Bay (Buddha Tower)Mangrove Tree Resort World Sanya Bay (Buddha Tower)Mangrove Tree Resort World Sanya Bay (Buddha Tower)
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Gästrecensioner

4.5/5
Good
16400 recension
Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.6
Renlighet4.6
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Alla recensioner(16400)
Positiva recensioner(15743)
Recensioner med foton/video(3698)
Vänlig personal i receptionen(1368)
Utmärkt för barn(865)
Utsökt frukost(341)
Utmärkt pool(241)
Nära flygplats(210)
Utsikt över trädgården(208)
Har faciliteter för barn(138)
Negativa recensioner(657)
Anonym användare
Rum med queen size-säng och utsikt över staden
Bodde på dec. 2024
Familj
10 recension
3.5/5
Publicerades 27 dec. 2024
Location is great and hotel room is spacious. However it need an upgrade as facilities are very old and maintenance is poor.
Översätt
Svar från boendet: Dear customer, hello! Thank you for your valuable advice! We must review our shortcomings and actively correct them. Try your best to achieve your satisfaction. Welcome to supervise! Thank you!
FreyyyyaaaH
Rum med queen size-säng och utsikt över staden
Bodde på dec. 2024
Ensamresenärer
15 recension
1.5/5
Publicerades 23 dec. 2024
NOT A 5* RESORT!! I booked this place to relax for 4 days in a nice 5* resort (as advertised). It was the worst experience I’ve had in my 5 weeks in China by far. Terrible check in service, the hotel is definitely not 5* (as other reviews confirm as well), they broke my suitcase at check out and their response was pretty much “we didn’t mean to, deal with it, we’ll give you a room upgrade when you come back”…. It is a massive empty space, poorly maintained, hard to find anything, most staff is unfriendly, the room is smelly, uncomfortable bed, etc.
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Översätt
Svar från boendet: Dear guest, hello! Thank you for taking the time to provide us with your feedback. We deeply regret your unpleasant experience during your stay in the store and will actively rectify and improve our service standards We hope to have the honor of providing you with our most dedicated service again in the near future. Thank you again for choosing to stay at our hotel. We sincerely look forward to your next visit!
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Anonym användare
Family Suite - 2-Bedroom (3 beds)
Bodde på nov. 2024
Familj
8 recension
4.2/5
Mycket bra
Publicerades 3 jan. 2025
Really old resort back in early 2000s. Many idle facilities left to rot collecting dust. Breakfast buffet is heavily chinese oriented as expected. Not much suits even for our south east asian taste buds. The water park is quite sad because they make it seemed bigger than it actually is from promotional photos. And yes it is equally old water park. Location is very close to the train station so thats a plus point for us doing short stay in Sanya.
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing mangrove forest! What we need when traveling outside is a sense of comfort, warmth, and familiarity. How can we not strive to fulfill your wishes? Because this is also our wish. We hope that everyone who comes to the mangrove forest will be happy!
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Gevorg
Rum med queen size-säng och utsikt över staden
Bodde på okt. 2024
Ensamresenärer
16 recension
5.0/5
Enastående
Publicerades 21 okt. 2024
This hotel is incredibly comfortable with spacious and scenic rooms. The staff is extremely friendly, offering a warm welcome from check-in with delicious tea and a bowl of fresh fruit in the room. I'll definitely be choosing this hotel again when staying in downtown Sanya.
Översätt
Svar från boendet: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
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Amr Hakim
Buddha Tower familjesvit
Bodde på aug. 2024
Familj
51 recension
5.0/5
Enastående
Publicerades 28 aug. 2024
Best place for you and your family in Sanya at least stay for 4 nights or more you will enjoy, also I want to tell you that Miss Zhang is the best hospitality in Buddha tower , the rooms are clean as pictures the. View wonderful the facilitates all available swimming pool amazing every thing perfect 10/10 rate them
Översätt
Svar från boendet: Dear guest: Hello! Thank you for choosing the Mangrove Hotel. Your words of "excellent service" are like a warm stream in winter, warming our hearts. Thank you for your encouragement. We will definitely do better and strive for your perfect five next time. Best wishes!
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Gästanvändare
City-view Twin Room
Bodde på aug. 2024
Res med vänner
12 recension
4.7/5
Otroligt
Publicerades 25 aug. 2024
Very nice and big bedroom with good staff. Sanya railway station is about less than 10 minutes by taxi.
Översätt
Svar från boendet: Dear guests, hello! Thank you for your recognition of all aspects of the mangrove! But we know that there is still a certain gap from the five-point standard in your mind, and we will continue to work hard! Wish you happiness every day!
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Vlad the Traveler
City-view Twin Room
Bodde på aug. 2024
Familj
21 recension
4.2/5
Mycket bra
Publicerades 17 aug. 2024
The hotel from which due to its price and some other reviews we expected the least, turned out to be the best to a point that if we ever decide to go back to Sanya it would probably be one of our top choices. We only booked for one night before our early morning flight but it turned out to be a very positive surprise. Mangrove resort is a set of separate towers making a circle inside of which is a water park and a lot of bars, shops and restaurants. Each tower has its own pools, which in case of Buddha Tower were located on the third floor terrace and were quite decent although I guess in peak times they might feel too small for all the rooms in the tower. Still when we used it, it was more than okay. The rooms are a bit old, shower door is creaking like it has serious arthritis, but overall it was a good and very functional room with a nice view of the pool, water park and the inner courtyard. High point of this place is that it feels like you and your kids could do something here for days. Bars, restaurants, live music, pottery workshop, a really cool dinosaur museum, water park, art workshops and probably more we haven't even discovered are all inside the resort's area.
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Översätt
6/8
Svar från boendet: Please accept the most sincere greetings from the Mangrove Hotel. We are deeply sorry for the situation you encountered during the store. The hotel attaches great importance to the questions you raised. We have reported your comments to the relevant departments and followed up the investigation and coordination to find out the shortcomings.Make it perfect. We sincerely invite you to come again!
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Nita Elytta
Deluxe Garden-view Double Room
Bodde på juli 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 7 aug. 2024
I recently traveled solo to Hainan and had a wonderful stay at this hotel. From the moment I arrived, the staff went above and beyond to make sure I had everything I needed. My room was spacious with a large bathtub and offered a stunning view. As a foreigner, navigating without Google Maps can be challenging, but the hotel staff, particularly Perou Zhang, were incredibly helpful. She assisted me with hotel facilities, booked the shuttle for me, and recommended nearby tourist spots. Her excellent English and friendly demeanor made my stay absolutely perfect. I highly recommend this hotel for their outstanding service and hospitality.
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Översätt
Svar från boendet: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
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Unurjargal
Deluxe Garden-view Twin Room
Bodde på jan. 2025
Familj
1 recension
4.7/5
Otroligt
Publicerades 7 jan. 2025
We had very pleasant stay in this hotel. Facilities are convenient for family stay as it has water park and adventure zone within 5 minutes walking distance. Also service and stuff were friendly and assistive all time. Especially thank to Perou who is very kind speaks English. She helped us a lot to solve some minor problems such us fixing kettle. Will definitely stay this hotel again at the end our holiday. Already booked this hotel in this January
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing mangrove forest! What we need when traveling outside is a sense of comfort, warmth, and familiarity. How can we not strive to fulfill your wishes? Because this is also our wish. We hope that everyone who comes to the mangrove forest will be happy!
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yi_man
Rum med queen size-säng och utsikt över staden
Bodde på juli 2024
Par
4 recension
3.7/5
Publicerades 4 aug. 2024
Staff were friendly. Room were huge Location ain't in the center of the town but doesn't matter. There was some good restaurant and supermarket near by. 5 mins taxi away to night market 👌🏼
Översätt
Svar från boendet: Dear guests, hello! Thank you very much for your support for the hotel. I didn't get your praise of all 5 points. We are still a little frustrated. Maybe there is still something wrong with the hotel. I hope you can point out our shortcomings when you come next time. We will try our best to do better. We will serve every guest officer who arrives at the hotel. I can feel the warmth of home. I hope our service can bring you more surprises and emotions. Looking forward to your next visit!
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Gästanvändare
City-view Twin Room
Bodde på jan. 2025
Ensamresenärer
36 recension
4.0/5
Mycket bra
Publicerades 7 jan. 2025
Hotel big but it is a bit old.rooms are so so. But it is many food to eat and outlet inside. We came mostly because outlet.
Översätt
Svar från boendet: Dear guest, hello! Thank you for taking the time to provide us with your feedback. We deeply regret your unpleasant experience during your stay in the store and will actively rectify and improve our service standards We hope to have the honor of providing you with our most dedicated service again in the near future. Thank you again for choosing to stay at our hotel. We sincerely look forward to your next visit!
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Gästanvändare
Deluxe Garden-view Double Room
Bodde på dec. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
There is a lot of fun things around specially for kids, rooms furniture little bit old but it’s nice and clean!
Översätt
Svar från boendet: Thank you for your positive feedback. It is our greatest honor to receive your recognition, which also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and will serve you wholeheartedly
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Gästanvändare
Rum med queen size-säng och utsikt över staden
Bodde på juli 2024
Familj
14 recension
4.5/5
Utmärkt
Publicerades 10 juli 2024
It’s a great place to travel with kids. I had a great stay. I will definitely come back.
Översätt
Svar från boendet: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
Visa fler
Gästanvändare
Rum med queen size-säng och utsikt över staden
Bodde på dec. 2024
Familj
3 recension
3.0/5
Publicerades 18 dec. 2024
We were looking forward to our stay as we had included a couple of of activities with the hotel stay. However, we were deeply disappointed when we found out that there were additional costs that we had to fork out for us to proceed with the activities. Some of the venues included were too far from the hotel. Too much time wasted on travelling. The hotel should have come up with better packages. Hotel staff & staff on site of some of the activities were not forthcoming in providing us with assistance & inaccurate information were also conveyed resulting in not enough time to carry out the activities. Our 'housekeeper' was also not particularly helpful. Felt cheated by the hotel deal package.
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Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing mangrove forest! What we need when traveling outside is a sense of comfort, warmth, and familiarity. How can we not strive to fulfill your wishes? Because this is also our wish. We hope that everyone who comes to the mangrove forest will be happy!
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robofficial
Deluxe Garden-view Double Room
Bodde på dec. 2024
Ensamresenärer
20 recension
4.2/5
Mycket bra
Publicerades 14 dec. 2024
A great value-for-money option in Sanya. The hotel is clean, and the rooms are spacious. Although not all reception staff speak English, they are very helpful and ensure everything runs smoothly. While the hotel is a bit far from Sanya Bay, it offers the convenience of its own pool.
Översätt
Svar från boendet: Dear guest, hello! Thank you for taking the time to provide us with your feedback. It is an honor to receive your recognition, and at the same time, thank you for acknowledging Sanya Bay Mangrove Resort World. We will continue to strive to do better. We are committed to providing professional and thoughtful service to every guest, allowing them to enjoy an extraordinary stay experience here. Thank you again for choosing to stay at our hotel. We sincerely look forward to your next visit! 
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