Mangrove Tree Resort World Sanya Bay (Coconut Grove Hotel) recensioner

Good size room with a nice very from the balcony. Staff seemed friend and it was a good location. Easy to get too from the airport.

This is the worst hotel I have ever stayed at. The front desk staff is extremely rude. They are supposed to be a 5-star hotel, but they are just a fake 5-star hotel. My boyfriend and I came here for the bodybuilding competition, paying a lot of money to stay 4 nights. We were so excited to come here, but the minute we arrived, they were rude. The outside pool that is supposed to be free is unusable. They don't even speak English. I was so disappointed in this hotel. I feel sorry for people spending and wasting their money on this fake 5-star resort. The only good thing about this hotel was the buffet breakfast. The staff there were really nice and helpful. The rest of the hotel was just so old and fake. It was also my first time in Sanya, and this hotel just made my stay so disappointing. The lighting in the hotel rooms and hallways is so dark. As a woman, you want to put on your makeup with good lighting in the bathrooms, but it was so dark I couldn’t even do my makeup. Also, I couldn’t do my online business meetings because the light was so dark. Our room was on “Do not disturb@ and the waiter or cleaning lady just walked in and kept knocking on our door. The bedding gave me a rash on my arm

Have an exhibition to attend just right next to the hotel, walking distance within 50m. Superb ideal for me. Room cleanliness, stuffs, amenities, facilities are undoubtedly satisfied.

Not really walking distance to many places but there was quite a lot of restaurants and bars around the hotel.

Check in and check out very fast Cleanliness okay Breakfast good Aircon not working but repair immediately Big room👍

Everything was good

This was my second time coming to the Mangrove tree resort and I can’t stress more how amazing this resort is! The first time I came I haven’t seen the street food street but this was a wonderful surprise because you don’t even have to leave the resort to eat out which I found really convenient! Definitely a place to consider when going to Sanya!

Old hotel with balcony locked. Only chosen by location for a day paperwork.

Great stay

老品牌酒店了，酒店開業的時間也很長了，但房間的設施設備還是很齊全的。椰林酒店比較靠近水樂園和探險王國，二樓還有影院，天氣太冷去看場電影結束後去美食節吃東西，一天都很完美，管家Sally小姐姐人美心善，看到是我們兩個女孩子入住也很貼心的給我們安排好，行李都不需要我們自己拿，禮賓小哥哥就幫忙送到房間了。整體下來體驗非常好。很感謝Sally的熱情。

挺不錯的，房間很寬敞，值得一提熱水淋浴很舒服，帶孩子出行周邊有配套設施，很適合拍照，可惜亞馬遜水上項目這個時間零星開放，管家服務很好，送了啤酒券和室內小童樂園

帶父母出來玩幾天，三個大人住都不擠，園區內就有商街和美食街，懶得去景點了在園區裏逛逛也不錯，還趕上有展覽會，都可以轉轉

送既水上樂園不知所謂，超過一半設施冇開，極度舊污糟，玩任何嘢都要簽生死紙（如圖）。 不過平平哋住酒店就冇得輸嘅，酒店服務櫃檯態度不好，但勝在機場巴係酒店樓下同有live酒吧 冇任何管家服務，機場接駁要自行打電話book，櫃檯唔會幫你。

房間都挺好，離椰林長廊2km，酒店非常不隔音，隔壁房間看電視都能聽見，走廊的動靜聽的一清二楚