Renaissance Sanya Haitang Bay Resort recensioner

The rooms in Renaissance Hotel are very large and clean, the hotel facilities are complete and the service is good, the housekeeper Marcia upgraded us to a sea view room, the hotel has a shuttle bus to the duty-free shop, it is very convenient, the hotel is equipped with four restaurants taste very good, the cost is also very high, the buffet breakfast taste is very good, there are many pools in the hotel, they are very clean, the hotel also has a private beach, the waves are not very big，you can go to the sea, the hotel is very new, very clean.

Nice hotel with all amenities. The only downside is the location, far from Sanya but there is Atlantis and cdf Duty free nearby

This hotel is in need of an upgrade. Rooms need a refurbishment, room service needs to include more payment options and a bigger selection to order from. The Spa facility is still not in operation since 2021. The positives, the pools are a wonderful sanctuary and most of the service staff are helpful and professional.

We have been staying in this hotel for 3 days. Yes, as many say, the hotel is a bit old, and we had to ask for room change because the one we got was smelly. but the service level is high. The staff is always prompt, at any time of the day, and night, to help you. Their all day dining is good. The swimming pools are huge and clean. Thanks to Snow and Anson for the overall service and to Dayana at the restaurant, priceless attitude.

Very nice hotel with very friendly staff. Thank you

Very nice hotel, a lot of pools, nice sandy beach! The only problem is that the beach is not equipped for swimming... Special thanks to english-speaking lady with beautiful name Snow from reception for her help. Highly recommend this hotel for few nights stay!

Aurdrey 小毕！ She was incredibly nice and supportive, expertly arranging the best available room for me.

The hotel is ok just needs more attention to the details , breakfast is ok but needs some improvement especially the western side swimming pool is big and when it comes to hygiene there is nothing much to do especially with the trees around , the inconvenience is that swimming is not allowed in that side which is not the hotel problem , but should be considered before booking as it’s an important thing to do if you are in a beach side hotel .

Price-quality ratio. large area, clean. The rooms require updating the furniture. Breakfast is good, wide choice.

This hotel offers spacious and comfortable rooms, a wide selection of breakfast items, and a team of friendly and helpful staff members, including Ms. Ivy Liao. Ms. Liao went above and beyond by arranging a complimentary airport transfer for us and was always available to assist with any needs. Considering the affordable price point, I highly recommend this budget-friendly hotel for its exceptional quality and service."

A bit further away from the main hotels in Haitang bay, nice beach, clean and well lit swimming pool open until 22:00.

Excellent service by Audrey free upgrade and free breakfast

Great hotel. Stayed twice now. This time half of the pool was closed though, which is disappointing as it's one of the best features of the hotel. The kid's facilities are excellent too. Would need a bit of an upgrade since parts of the hotel seem old, but everything was clean.

Lovely beautiful hotel on the beach but very secluded and difficult to get an evening meal, the restaurant for western food was closed most of the time and so I only had a choice of one set meal from the Thai restaurant, I had to order in on Meituan, but the choice of local food was pretty awful. The price of food in the hotel was also too expensive it was 80rmb for a gin and tonic which was very overpriced for a single drink. Beautiful living accommodation with 5 star facilities and great staff. Difficult for foreigners to stay there as no English spoken and far away from the towns and cities.