Sheraton Sanya Haitang Bay Resort

Sheraton Sanya Haitang Bay Resort recensioner

Sheraton Sanya Haitang Bay Resort

No.76 North Haitang Road, Haitang District, Sanya, Hainan, 572013, ChinaVisa hotellinformation
Sheraton Sanya Haitang Bay Resort
Sheraton Sanya Haitang Bay ResortSheraton Sanya Haitang Bay ResortSheraton Sanya Haitang Bay Resort
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Gästrecensioner

9.4/10
Enastående
16758 recension
Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.2
Service9.4
Renlighet9.5
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Alla recensioner(16758)
Positiva recensioner(16358)
Recensioner med foton/video(6445)
Utmärkt för barn(1991)
Utmärkt pool(1842)
Fin havsutsikt(1521)
Utsökt frukost(1441)
Nära stranden(638)
Har lekplats för barn(414)
Familjeaktiviteter finns tillgängliga(258)
Negativa recensioner(400)
Gästanvändare
2-bäddsrum med trädgårdsutsikt
Bodde på apr. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 7 maj 2025
设施:👌 卫生:👌 环境:👌 服务:👌
Svar från boendet: 尊敬的賓客,您好!感謝您對三亞海棠灣喜來登度假酒店的喜愛和認同。酒店一直努力為賓客打造舒適便利的度假體驗,希望我們能為您的假期增添喜悦和感動。再次感謝您的支持,酒店期待您的再次入住!
Princess kit
Rum Queen med trädgårdsutsikt
Bodde på feb. 2025
Ensamresenärer
32 recension
10.0/10
Enastående
Publicerades 10 mars 2025
So nice to be there spending my first visit sanya is a huge hotel with 4 pool and many kids facilities but they also separate the adult area I like the view and the room is very comfortable
Översätt
Svar från boendet: 尊敬的客人,您好!感謝您選擇入住三亞海棠灣喜來登度假酒店以及分享您的入住體驗,很開心您此次擁有一個美好的度假旅程。酒店由世界知名設計公司HBA傾力打造,用獨特的設計語言向賓客詮釋建築的魅力。這裏椰林婆娑,海水湛藍,是掩藏在葱鬱園林中親子度假天堂。海島萌娃嬉樂園、萌寵樂園夏令營等多類親子娛樂設施盡享愉悦假期,入住期間還可以悦賞法國馬戲團“S秀”的傾情演出,為旅程再添精彩。讓每位賓客都能感受到賓至如歸是我們服務的宗旨,為您提供服務是我們的榮幸。我們真誠期待與您的再次相遇,繼續為您提供更加完美的入住體驗!
Gästanvändare
Premier Room (Double Bed) (Pool)
Bodde på apr. 2025
Res med vänner
3 recension
10.0/10
Enastående
Publicerades 27 maj 2025
The breakfast staff were absolutely fantastic. I had a few issues with various things but the hotel ambassador sorted everything out with ease. Make sure you have wechat before you go.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對三亞海棠灣喜來登度假酒店的喜愛和認同。酒店一直努力為賓客打造舒適便利的度假體驗,希望我們能為您的假期增添喜悦和感動。再次感謝您的支持,酒店期待您的再次入住!
Gästanvändare
2-bäddsrum med trädgårdsutsikt
Bodde på feb. 2025
Ensamresenärer
14 recension
8.0/10
Mycket bra
Publicerades 24 apr. 2025
I personally really did not enjoying my stay at this hotel. I felt it was more of a mainstream Chinese tour group hotel than an international high-end brand. The breakfast was so busy full of so many people the swimming pools were really bad. Are they too small and weird shaped and closed. you can’t swim on the beach here. There was only two check in staff for 1 million people so expect to have to wait to check in. If you have kids, maybe it’s fine but for Western tourists especially those without kids I would strongly recommend not to stay here.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for choosing Sheraton Sanya Haitang Bay Resort and for taking the time to share your feedback. First and foremost, we sincerely apologize that your stay was not a perfect experience. Your comments are highly important to us, and we will reinforce service awareness training for all our staff. Our hotel is committed to delivering exceptional, high-standard service and values every guest's experience. Regarding the pool issue you mentioned, the resort features five open-air outdoor pools and a variety of recreational facilities to ensure a delightful holiday. Additionally, during your stay, you can enjoy captivating performances by the Argentine Circus, adding even more excitement to your journey. Please rest assured that we never stop striving to exceed our guests' expectations. We hope to have the opportunity to create a wonderful experience for you in the future.
MRAZ
2-bäddsrum med trädgårdsutsikt
Bodde på juli 2024
Familj
14 recension
9.5/10
Otroligt
Publicerades 13 aug. 2024
We had a great stay in Sheraton. Staff were very cooperative especially Olivia at the front desk. She guided me for everything. Resort has many swimming pools of different depths. Environment was like a home. Room was very beautiful without any smell. Breakfast was very delicious. Few things which annoyed us was the long queue to wait for breakfast outside the feast restaurant and no air conditioner in the Lobby. It was too hot and humid in the lobby and it was too difficult to sit there for few minutes. Over all our stay was good and we will go there again.
Översätt
Svar från boendet: Dear Guest, Thank you for choosing us and supporting our hotel. The hotel is dedicated to providing a comfortable and convenient holiday experience for all guests. We hope that we can bring joy and create lasting memories during your stay. Thank you once again for your support, and we look forward to welcoming you back on your next visit!
Gästanvändare
Sea-view Queen Room
Bodde på dec. 2024
Par
3 recension
10.0/10
Enastående
Publicerades 11 jan. 2025
Service is good and prompt. Breakfast is very good with wide range to suit individual taste
Översätt
Svar från boendet: Dear Guests, Thank you for your love and recognition of Sheraton Sanya Haitang Bay Resort. The hotel has always strived to create a comfortable and convenient vacation experience for our guests. We hope that we can add joy and excitement to your vacation, thank you again for your support and we look forward to welcoming you again!
Vijay
Sea-view Twin Room (Ultra-wide Comfortable Twin Beds)
Bodde på okt. 2024
Ensamresenärer
23 recension
10.0/10
Enastående
Publicerades 14 nov. 2024
my second stay in this hotel in less then 2 years. Everything is Sheraton standard. Receiption staff (i guess name was alina on 11th November), she help me alot and did not leave unless i resolve my issue (car charging issue with 3rd party) she spend 5-10 min , until unless we solved. Thanks alot
Översätt
Svar från boendet: Thanks for your visit on Sheraton Sanya Haitang Bay Resort. Good to know that we brough you a pleasant journey, hopefully can see you in Sheraton Sanya Haitang Bay again! Have a good day!
travel with erika
Sea-view Queen Room
Bodde på apr. 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 12 maj 2024
My family and i had a great time in sheraton haitang Resort & we stayed in the family suite with Seaview facing for 2 nights. The children love the sea theme bed room so much. There are alot of activities that keep the young children occupied and stay in resort throughout the stay. Last but not least, i like to compliment Iris for her exceptional service & hospitality. She take great care of our needs during the stay. highly reccomend to anyone who wish to have a fuss free holiday with families.
Översätt
6/7
Svar från boendet: Dear Guest, Thank you for choosing us and supporting our hotel. The hotel is dedicated to providing a comfortable and convenient holiday experience for all guests. We hope that we can bring joy and create lasting memories during your stay. Thank you once again for your support, and we look forward to welcoming you back on your next visit!
Tingting02
2-bäddsrum med trädgårdsutsikt
Bodde på aug. 2024
Ensamresenärer
47 recension
10.0/10
Enastående
Publicerades 26 sep. 2024
I really appreciate my stay at Sheraton Sanya. Love the room and the environment. It was so relaxing.
Översätt
Svar från boendet: 尊敬的客人,您好!感謝您選擇入住三亞海棠灣喜來登度假酒店以及分享您的入住體驗,很高興您能在此度過一個美好的三亞假期。我們願意用百分百的努力換取您十分滿意,高品質的服務創造高品質的度假生活。再次感謝您對我們的支持和肯定,誠摯期待您的再次到來。
Bogeenteerbulitewuchengen
Family Suite - 2-Bedroom, Garden-View
Bodde på dec. 2023
Familj
3 recension
10.0/10
Enastående
Publicerades 10 feb. 2024
Very nice stay there, my kids loved this hotel with some much joy, and Karry was very helpful.
Översätt
Svar från boendet: Dear guest, thank you for choosing Sheraton Sanya Haitang Bay Resort as your vacation destination and sharing your stay with us. It is our great honor to make your stay satisfactory and give you recognition of the hotel service. We are committed to providing guests with meticulous and thoughtful service, and constantly enhance the hotel facilities and equipment update and improvement. Thank you again for your support and affirmation. We sincerely look forward to see you again.
Gästanvändare
Sea-view Twin Room (Ultra-wide Comfortable Twin Beds)
Bodde på sep. 2024
Familj
2 recension
8.5/10
Mycket bra
Publicerades 8 dec. 2024
Hotel was good. No English speakers except one helpful person on WeChat.
Översätt
Svar från boendet: Dear guests, Hello! Thank you for staying at Sheraton Sanya Haitang Bay Resort and for taking the time to share your experience. First of all, we are very sorry that you did not have a perfect experience during this stay, we attach great importance to your feedback, and will also strengthen the training related to the service awareness of all staff. The hotel attaches great importance to the guest experience and is committed to providing a high level of quality and service. You can trust us to never stop on our quest to keep our guests satisfied, and we hope that we can create a great experience for you the next time we have the opportunity.
JONGHO_SHIN
Premier Deluxe Room - Sea-View (Twin)
Bodde på dec. 2023
Familj
3 recension
10.0/10
Enastående
Publicerades 6 jan. 2024
As this price, I totally recomend this hotel. Room condition is really good, most of all, kids pool is so warm on Dec. Marriot give us free shuttle via airport. Bang for the bucks.
Översätt
Svar från boendet: Dear guest, Thank you for choosing Sheraton Sanya Haitang Bay Resort as your holiday destination and sharing your stay with us. We are honored to make your stay a pleasure! We are committed to providing you with meticulous service and a perfect stay experience. Thank you again for your support and affirmation, and sincerely look forward to your visit.
MikeConnor
2-bäddsrum med trädgårdsutsikt
Bodde på nov. 2023
Familj
20 recension
10.0/10
Enastående
Publicerades 1 jan. 2024
Family atmosphere, better than expected. Amenities are wonderful but most importantly the staff was super friendly and helpful. Upon checking in, one of the staff named Skye really made sure we were set for our holidays, provided all information. Top notch costumer service!
Översätt
Svar från boendet: Dear guest, thank you for choosing JW Marriott Sanya Haitang Bay as your vacation destination and sharing your stay with us. It is our great honor to make your stay satisfactory and give you recognition of the hotel service. We are committed to providing guests with meticulous and thoughtful service, and constantly enhance the hotel facilities and equipment update and improvement. Thank you again for your support and affirmation. We sincerely look forward to see you again.
Karen Su
Family Suite - 2-Bedroom, Garden-View
Bodde på feb. 2024
Familj
12 recension
10.0/10
Enastående
Publicerades 16 mars 2024
It’s a perfect location for family with children
Översätt
Svar från boendet: Dear guest, Thank you for choosing to stay at Sheraton Sanya Haitang Bay Resort. We are very glad to see that the hotel has left a good impression on you, and your encouragement will definitely become our motivation to move forward, so that you can enjoy a wonderful holiday here. Thank you again for your support and sincerely look forward to your coming next time!
Gästanvändare
Sea-view Twin Room (Ultra-wide Comfortable Twin Beds)
Bodde på maj 2024
Familj
4 recension
10.0/10
Enastående
Publicerades 20 juni 2024
This hotel gave me a great experience, Lesley was warm and attentive, professional and meticulous, whether it was checking in, or answering questions. Let me have a feeling of home, the hotel room is clean, well-equipped, to our family to create a comfortable living environment, in addition, the hotel also provides us with some additional warm service, the price is also very high, recommended to all families with babies stay!
Översätt
Svar från boendet: Dear Guest, Thank you for choosing us and supporting our hotel. The hotel is dedicated to providing a comfortable and convenient holiday experience for all guests. We hope that we can bring joy and create lasting memories during your stay. Thank you once again for your support, and we look forward to welcoming you back on your next visit!