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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.7
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Moon Princess
Townhouse Pool Villa Single Bedroom With Double Bed
Bodde på juni 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 29 juni 2024
Very helpful staffs, good rates during dragonboat festival, not much noise and crowd which is great. The outdoor pool was heated which was great and comfortable.. connects to the other Wanda hotel which is bigger (apartment style hotel) where we had the photoshoot inclusive in the room package. Room was huge and the personalized butler is very proactive to needs. Lovely stay - I would recommend this!
Översätt
Svar från boendet: Dear Guest! Thank you very much for choosing to stay in our hotel and satisfaction with our service!We are committed to providing guests with meticulous and considerate service. Each villa is equipped with a butler to give guests a prestigious vacation experience. Any service needs, just give the butler a call or a message and they will try their best to solve it for the guests. We sincerely look forward to your visit again, we will certainly offer you a better accommodation experience, wish you and your family a pleasant journey!
LorenzoS95
Trädgårdsutsikt Pool Villa (enkel beläggning)
Bodde på apr. 2024
Par
10 recension
4.5/5
Utmärkt
Publicerades 22 apr. 2024
We rented a villa with a private pool. The location is splendid, and the common areas are of a high standard. The villa is well-maintained but showing its age. The pool lacks a sufficient pump to keep it clean. During our stay, the garden was not well-kept, with dead flowers everywhere. The breakfast was decent but nothing exceptional. The staff was friendly.
Översätt
6/10
Svar från boendet: Dear Guest! Thank you very much for choosing to stay in our hotel and leave valuable suggestions! We apologise for not being able to bring you a comfortable stay, we will strengthen the hotel's hardware and software facilities to enhance the development of equipment and facilities inspection plan, regular maintenance and updating of the room environment, equipment and facilities in public areas, to ensure that you stay in a more comfortable and clean environment and complete facilities. We have been listening to the opinions of different guests and constantly upgrading and improving our catering, thank you for your positive feedback. We look forward to your next visit and hope to provide you with even better service in the near future.
Marc Antoine
Vid Stranden Poolvilla - 2 Sovrum
Bodde på apr. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 20 apr. 2024
Very nice hotel with good location. magnificent hotel decoration. The two bedroom villa is just incredible for a family stay. Very good breakfast. Very friendly reception staff.
one point to improve for Europeans: no one speaks English at reception. Thank you for this superb stay.
Översätt
Svar från boendet: Dear guest:Thanks for your compliment and recognition. Our resort locates at the Haitang Bay where you could enjoy the panaramic and unbeatable ocean view of Sanya. The villa design and hotel public area perfectly suit family and couple visit. Most importantly, we do appreciate for your comments that our staff are lack of English communication skill, which is the part we are putting great effort to for the improvement at the moment. Hopefully, we would deliver a wonderful stay experience for your next stay in the near future. Front Office Manager Terry Geng
Gerrit Poggenpohl
Townhouse Pool Villa Single Bedroom With Double Bed
Bodde på mars 2024
Par
3 recension
5.0/5
Enastående
Publicerades 17 mars 2024
This place was awesome.
Specifically the service from the team made it a vertex special memory we will keep in our memories.
I strongly can recommend this hotel.
Översätt
Svar från boendet: Dear guest, Thank you for your full marks, your support and encouragement, is our biggest driving force forward! Wanda Reign Resort Sanya Haitang Bay is the top luxury hotel brand of Wanda Group. Our hotel is located in the beautiful scenery of Haitang Bay. Elegant villas and private infinity pool provide you with the freedom to explore the tropical island. Cool pool leisure afternoon, you can order floating afternoon tea, a pool of blue dotted with delicious snacks and red wine, sitting on the Internet red swimming circle Mei Mei photo, but also have a different flavor. Enjoy the sunset and start the day with the birds, flowers and breakfast. Thank you again for your encouragement and recognition! We hope our hotel will bring you more surprises and touches on your trip and look forward to your next visit
Cal1989
Trädgårdsutsikt Pool Villa (enkel beläggning)
Bodde på juli 2023
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 13 juli 2023
An amazing place to stay in Sanya. We rented a Villa with a pool and ended up staying an additional 2 days, we didn’t want to leave. The staff are lovely and the resort is very relaxing.
Översätt
Svar från boendet: Dear guest, thanks for the great review sharing your feelings and experience about your stay. We are delighted to receive the 5 stars review by experienced travelers such as you. It was our pleasure to have you here. Looking forward to having you with us next time when you are in Sanya.
Frans
Townhouse Garden-View Villa Single Bedroom With Double Bed
Bodde på juni 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 6 juni 2023
We absolutely loved our stay at wanda reign. Originally we only planned to stay for 1-2 nights but ended up staying for our whole 5 day trip.
The hotel is absolutely stunning. Beautiful views from the lobby, luxurious villas with private pool, great pool near the beach etc. What we really liked was how private the resort feels. A lot of the other resorts are full of people and there is almost no privacy, that is completely different here.
The other major plus was the service. From the moment we checked in Alex helped to upgrade us to a private villa, helped to arrange toys for our 1 year old, arranged for food to be delivered to the house etc. He made us feel very welcome and was a great help.
Also barry from the concierge service was great. Always helping to arrange buggies to bring us to different places. Very friendly and professional. We also like to thank the hostess at the breakfast (unfortunately we didn’t get her name). She made us feel welcome and understood our preferences after a few days which was great. Last but not least we like to thank 梁俊豪 from the lobby bar. He makes great cocktails but what really impressed us was his service mindset! He is very proactive and thinks for us, very detail oriented.
Thanks all for a great stay! We will be back.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店的誇讚與認同!我們的酒店位於享有“國家海岸”海棠灣黃金地帶,是萬達集團的頂級奢華酒店品牌。92套法式文藝復興風格別墅及客房,讓您遠離城市的喧囂,盡攬迷人海景、葱鬱的熱帶花園及別墅景緻。很高興看到您對酒店的服務水平感到滿意,感謝您對我們同事的褒獎,我們力求讓每位賓客都享受到“至於此,心有榮焉”的自由體驗和熱情温馨的服務,再次感謝您的鼓勵與認可!我們懷揣着您的這份信任,將不斷進步並時刻準備着給每位賓客帶來優質的服務,期待您的再次光臨!
X-shell
Townhouse Pool Villa Single Bedroom With Twin Beds
Bodde på nov. 2023
Res med vänner
18 recension
5.0/5
Enastående
Publicerades 11 nov. 2023
👍👍👍perfect
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您選擇入住三亞海棠灣萬達瑞華度假酒店並作出詳細的評價!很高興看到您對我們的服務滿意。三亞海棠灣萬達瑞華度假酒店坐落於風景如畫的海棠灣黃金地段,是海棠灣唯一的全別墅度假酒店。我們致力於為賓客提供無微不至的貼心服務,每一棟別墅均配備專屬管家,給賓客以尊貴的度假體驗。無論大小事宜,衹要給管家一個電話或者一條消息,便會盡力為賓客解決。酒店內出行,有擺渡車隨時恭候接駕。另外,我們還免費提供小朋友的挖沙玩具和各種泳圈。衷心期待您的再次光臨,我們一定會為您奉上更好的住宿體驗,祝您和家人旅途愉快!
Remi L.
Townhouse Pool Villa Single Bedroom With Double Bed
Bodde på maj 2023
Par
14 recension
5.0/5
Enastående
Publicerades 3 juni 2023
I recently had the pleasure of staying at Wanda Realm Sanya, and I must say it was an unforgettable experience. From the moment I arrived, I was greeted by warm and friendly staff who made me feel welcomed and ensured a smooth check-in process.
The room I stayed in was nothing short of exceptional. It was spacious, elegantly designed, and offered breathtaking views of the surrounding area. The attention to detail in the room's amenities and decor truly showcased the hotel's commitment to providing a luxurious and comfortable stay.
One aspect that stood out during my stay was the impeccable service provided by the staff. They were attentive, accommodating, and always ready to assist with any request or inquiry. Whether it was arranging transportation, providing local recommendations, or ensuring my overall satisfaction, the staff went above and beyond to make my stay truly memorable.
The hotel's facilities were top-notch as well. The swimming pool provided a refreshing escape, and the on-site dining options offered a delightful culinary experience with a variety of delectable dishes.
Wanda Reign Sanya's location was another highlight of my stay. Situated in the heart of Sanya, I found myself in close proximity to stunning beaches, captivating attractions, and vibrant local markets. It was the perfect base for exploring the beauty and culture of this tropical paradise.
Overall, my stay at Wanda Realm Sanya exceeded all expectations. The combination of luxurious accommodations, exceptional service, and prime location made it an exceptional experience. I highly recommend Wanda Reign Sanya to anyone seeking a memorable and indulgent stay in Sanya. I look forward to returning in the future to create more cherished memories.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力!三亞海棠灣萬達瑞華度假酒店是萬達酒店及度假村集團旗下的頂級奢華酒店品牌,我們的酒店坐落於風光旖旎的海棠灣,雅麗的獨棟別墅和私密的無邊泳池為您探索熱帶海島提供了“真我奢華”的自由體驗。沁涼泳池的閑暇午後,您可以訂製漂浮下午茶,一池幽藍上點綴着美味的點心和紅酒,坐在網紅泳圈上美美拍照,更是別有一番風味。欣賞過落日餘暉,靜謐的晚風拂過,柔軟細緻的床上用品確保您擁有良好的休憩空間,次日的鳥語花香和豐盛早餐為您開啟新的一天。再次感謝您的鼓勵與認可!希望酒店能給您的旅途帶來更多的驚喜和感動,期待您的下次到來!
Gästanvändare
Townhouse Pool Villa Single Bedroom With Twin Beds
Bodde på jan. 2023
Familj
3 recension
5.0/5
Enastående
Publicerades 31 jan. 2023
NICE!
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您選擇入住三亞海棠灣萬達瑞華度假酒店並作出詳細的評價!很高興看到您對我們的服務滿意。三亞海棠灣萬達瑞華度假酒店坐落於風景如畫的海棠灣黃金地段,是海棠灣唯一的全別墅度假酒店。我們致力於為賓客提供無微不至的貼心服務,每一棟別墅均配備專屬管家,給賓客以尊貴的度假體驗。無論大小事宜,衹要給管家一個電話或者一條消息,便會盡力為賓客解決。酒店內出行,有擺渡車隨時恭候接駕。另外,我們還免費提供小朋友的挖沙玩具和各種泳圈。衷心期待您的再次光臨,我們一定會為您奉上更好的住宿體驗,祝您和家人旅途愉快!
Gästanvändare
Trädgårdsutsikt Pool Villa (enkel beläggning)
Bodde på juli 2024
Res med vänner
10 recension
5.0/5
Enastående
Publicerades 6 juli 2024
Excellent
Översätt
Svar från boendet: Dear Guest! Thank you very much for choosing to stay in our hotel and satisfaction with our service!We are committed to providing guests with meticulous and considerate service. Each villa is equipped with a butler to give guests a prestigious vacation experience. Any service needs, just give the butler a call or a message and they will try their best to solve it for the guests. We sincerely look forward to your visit again, we will certainly offer you a better accommodation experience, wish you and your family a pleasant journey!
Gästanvändare
Luxury Villa - 3-Bedroom, Garden-View (Pool)
Bodde på apr. 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 28 apr. 2023
Great experience. Perfect for family gatherings.
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力!三亞海棠灣萬達瑞華度假酒店是萬達酒店及度假村集團旗下的頂級奢華酒店品牌,我們的酒店坐落於風光旖旎的海棠灣,雅麗的獨棟別墅和私密的無邊泳池為您探索熱帶海島提供了“真我奢華”的自由體驗。沁涼泳池的閑暇午後,您可以訂製漂浮下午茶,一池幽藍上點綴着美味的點心和紅酒,坐在網紅泳圈上美美拍照,更是別有一番風味。欣賞過落日餘暉,靜謐的晚風拂過,柔軟細緻的床上用品確保您擁有良好的休憩空間,次日的鳥語花香和豐盛早餐為您開啟新的一天。再次感謝您的鼓勵與認可!希望酒店能給您的旅途帶來更多的驚喜和感動,期待您的下次到來!
Gästanvändare
Trädgårdsutsikt Pool Villa (enkel beläggning)
Bodde på dec. 2021
Ensamresenärer
4 recension
3.0/5
Publicerades 2 jan. 2022
I booked the trip for a total relaxation with the pool when it was still under the Hilton name. To have a personal pool connected to a room is the reason to stay here. However, it was difficult to communicate with the staff in English at times especially with room service. I would suggest they have a app to use where people can just type or click what they need instead of having to call especially if only limited staff can help foreigners. My room was not completely ready when I arrived, but they were quick to fix it when I pointed it out. The beach walkway had a lot of broken areas which made it difficult to walk.
Översätt
Svar från boendet: Dear Guest, Thank you for sharing your feedback regarding your recent stay. We aim to provide the best service we can in all areas, and apologize for any inconvenience you faced due to the language barrier. We have taken note of your suggestion and will take it into consideration. Please don't hesitate to inform us of any issue while on-site, so that we may take immediate corrective action. We hope that you will return on a future occasion. Best wishes for the new year.
AlanChen Chen
Townhouse Garden-View Villa Single Bedroom With Double Bed
Svar från boendet: 尊敬的賓客,您好!感謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力!三亞海棠灣萬達瑞華度假酒店是萬達集團的頂級奢華酒店品牌,我們的酒店坐落於風光旖旎的海棠灣,雅麗的獨棟別墅和私密的無邊泳池為您探索熱帶海島提供了“至於此,心有榮焉”的自由體驗。沁涼泳池的閑暇午後,您可以訂製漂浮下午茶,一池幽藍上點綴着美味的點心和紅酒,坐在網紅泳圈上美美拍照,更是別有一番風味。欣賞過落日餘暉,次日的鳥語花香和豐盛早餐為您開啟新的一天。再次感謝您的鼓勵與認可!希望我們的酒店能給您的旅途帶來更多的驚喜和感動,期待您的下次到來
Anonym användare
Townhouse Garden-View Villa Single Bedroom With Double Bed
Svar från boendet: 尊敬的賓客,您好!感謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力!三亞海棠灣萬達瑞華度假酒店是萬達集團的頂級奢華酒店品牌,我們的酒店坐落於風光旖旎的海棠灣,雅麗的獨棟別墅和私密的無邊泳池為您探索熱帶海島提供了“至於此,心有榮焉”的自由體驗。沁涼泳池的閑暇午後,您可以訂製漂浮下午茶,一池幽藍上點綴着美味的點心和紅酒,坐在網紅泳圈上美美拍照,更是別有一番風味。欣賞過落日餘暉,次日的鳥語花香和豐盛早餐為您開啟新的一天。再次感謝您的鼓勵與認可!希望我們的酒店能給您的旅途帶來更多的驚喜和感動,期待您的下次到來
Svar från boendet: 尊敬的賓客,您好!感謝您對我們酒店同事Fanny的誇讚與認同!我們的酒店位於享有“國家海岸”海棠灣黃金地帶,是萬達集團的頂級奢華酒店品牌。92套法式文藝復興風格別墅及客房,讓您遠離城市的喧囂,盡攬迷人海景、葱鬱的熱帶花園及別墅景緻。很高興看到您對酒店的服務水平感到滿意,感謝您對我們同事的褒獎,我們力求讓每位賓客都享受到“至於此,心有榮焉”的自由體驗和熱情温馨的服務,再次感謝您的鼓勵與認可!我們懷揣着您的這份信任,將不斷進步並時刻準備着給每位賓客帶來優質的服務,期待您的再次光臨!