Grand Metropark Bay Hotel Sanya

Thanks to the lobby manager Money, who provided me with help. The hotel environment was very good and the room was very large. Money told me that there was a night market, so he asked concierge to call a taxi for us. Hotel Some parts of the maintenance is not good enough, the whole is better. I have become friends with Money.Best wishes to Money in his work!!

The hotel is very nice and so clean, there are all the tourist services in the hotel, the morning breakfast is varied, a lot of people and foreign tourists, The reception is excellent and welcome, and there was a girl named Aym in English 谢艳 in Chinese, very lovable, helpful and beautiful, I asked her for a sea view and she gave me a view of the sea and the mountain together 🤗🤗😍

It was a nice hotel and we upgraded rooms 😊

The hotel was really nice. Arriving at the check-in desk we were greeted kindly and professionally. The hotel was clean and spacious. Breakfast was also good. Easy to rent an e-bike. We would definitely return there again.

Great hotel, the counter staff very helpfu. The room very bigl

During my recent stay at a hotel booked through Trip.com, I encountered several issues that left me dissatisfied. Firstly, despite specifically booking a non-smoking room, the hotel had a noticeable smell of smoke throughout, indicating a failure to properly enforce non-smoking policies. Moreover, the hotel itself appeared to be quite old and in need of maintenance. On a positive note, the room service staff were helpful and responsive to my requests. However, I was disappointed to find out that the hotel's facilities were undergoing maintenance during my stay. This made it inconvenient for guests, especially families with babies, as there were multiple flights of stairs and a lack of baby-friendly amenities. Another disappointment was the lack of attention to detail in the restaurant. I observed that the tablecloths were not changed after guests finished their meals, which raised concerns about hygiene. Overall, my experience at this hotel fell short of my expectations. I hope that hotel takes this feedback into consideration to ensure a more enjoyable and hassle-free experience for future travelers.