För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.2
Service9.5
Renlighet9.4
Filtrera efter:
Sortera efter:
Alla recensioner(4056)
Positiva recensioner(3957)
Recensioner med foton/video(1398)
Praktiskt läge(660)
Nära stranden(565)
Fin havsutsikt(524)
Utmärkt pool(347)
Vänlig personal i receptionen(337)
Utmärkt för barn(276)
Ren pool(42)
Har faciliteter för barn(36)
Negativa recensioner(99)
Bernard
Mysigt familjevänligt rum
Bodde på nov. 2024
Familj
6 recension
6.0/10
Publicerades 15 feb. 2025
Location is good. On the beach front. A few Kms away from the city centre.
Felt more like a 3-star hotel then 4.
Good sized room. Booked a garden view room but not much of a view (view of other units) from the first floor and the window narrow/small in comparison with the size of the curtain. Width of the window was more like a third of the width of the curtain.
Översätt
Svar från boendet: Thank you for your feedback! We're glad you appreciated our location and room size. We understand your concerns about the room view and window size. We'll take your suggestions into consideration for future improvements. While we aim to meet 4-star expectations, we appreciate your honest perspective. We hope you still enjoyed your stay and look forward to welcoming you back with enhanced experiences. Have a wonderful day!
Gästanvändare
Family Suite - 1-Bedroom, 180° Sea-View (Building A)
Bodde på nov. 2024
Familj
9 recension
9.0/10
Utmärkt
Publicerades 23 dec. 2024
Great location. However we only realized there are beach loungers available for guest use at the beach right in front of the hotel. No staff checked to ensure these are used by hotel guests though. Need to be early to find an available lounger.
Översätt
Svar från boendet: Thank you for your feedback and for highlighting the great location of our hotel. We're glad you appreciated the proximity to the beach and the availability of beach loungers for our guests.We apologize for any inconvenience caused by the lack of staff oversight regarding the use of the loungers. We understand the importance of ensuring that our guests have access to the amenities provided, and we are taking your comment into consideration to improve our service.We will look into implementing a system to better manage the beach loungers and ensure they are reserved for our hotel guests. Your
Catherine Parfenova
Deluxe rum - med utsikt (Dubbel säng) (Balkong)
Bodde på sep. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 16 okt. 2024
Stayed in this hotel in October 2024. It was an amazing stay! I would like to say thank you to Judy and Lily at the reception. They were very kind and leveled up our room category for free, so we were living in a luxury sea view room on the 4th floor! Also, this hotel has a perfect location near the sea and beach, but far from the night bars and restaurants with loud music. There are lots of cheap cafés, fruit stores and souvenir shops nearby. Definitely recommend South China hotel to everybody who travel to Hainan!
Översätt
Svar från boendet: Thank you so much for sharing your wonderful experience at our hotel! We are thrilled to hear that you had an amazing stay with us in October 2024. Your kind words are a great source of pride for our team.- **Judy and Lily at the Reception**: We will certainly pass along your heartfelt thanks to Judy and Lily. They are assets to our team, and we are delighted to know that they were able to enhance your experience by upgrading your room category to a luxury sea view room. Their commitment to customer service is exemplary, and we are glad it made your stay even more special.- **Hotel Location*
Jacqueline
Seaside Garden View Villa (Three Bedroom)
Bodde på feb. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 4 apr. 2025
My family experienced an enchanting stay at the hotel. The staff are incredibly accommodating, especially the manager, Berry, whose assistance enriched our visit. It was a beautiful experience that inspires us to book this hotel again in the future.
Översätt
Svar från boendet: 非常感謝您和您的家人選擇我們酒店,並分享這段美妙的時光!我們很高興得知工作人員的熱情服務,特別是經理Berry,為您帶來了愉快的入住體驗。您的認可對我們至關重要,期待您再次光臨,我們將繼續努力為您提供更優質的服務!
Tanya Ru
Lyxrum - med utsikt (2 sängar) (balkong)
Bodde på aug. 2024
Res med vänner
3 recension
10.0/10
Enastående
Publicerades 27 dec. 2024
It was wonderful! Thanks to all the staff for their excellent work.
Översätt
Svar från boendet: You're very welcome! We're thrilled to hear that you had a wonderful experience. Our staff work hard to ensure that every guest has a memorable stay, and it's great to know that their efforts are appreciated. Thank you for your kind words, and we look forward to welcoming you back again in the future!
Derek Gerardus
Standardtvåbäddsrum
Bodde på nov. 2024
Par
19 recension
10.0/10
Enastående
Publicerades 31 dec. 2024
Nice hotel in a good location. It allows smoking, so if you're a non-smoker, make sure you book a non-smoking room. We had the buffet dinner one night, and it was OK. There was a lot of seafood on the buffet (I'm not a seafood eater, but there was still plenty to enjoy). The hotel definitely targets the Russian guest. One of the Service Desk staff spoke English, so that was helpful. The only downside was the open air markets that were set up for Chinese New Year in the park across from the hotel - live band playing loud music until 11pm. Earplugs were necessary.
Översätt
Svar från boendet: Thank you for sharing your experience. It's great to hear that you found the hotel to be in a good location and that you had an overall positive stay. We understand the importance of catering to different preferences, such as providing non-smoking rooms for those who prefer them.We're glad you found the buffet dinner to be satisfactory, even if you're not a seafood eater. It's also good to know that the hotel caters to a diverse range of guests, including Russian tourists, and that there was English-speaking staff available to assist you.Regarding the noise from the open-air markets during C
Gästanvändare
Elegant Trädgårdsutsikt Dubbelrum
Bodde på mars 2024
Familj
15 recension
9.0/10
Utmärkt
Publicerades 29 apr. 2024
Location is the best for Dadonghai, breakfast is pretty good for Chinese hotels. The hotel has own beach but they don’t provide beach towels
Översätt
Svar från boendet: Thank you for your feedback! We're glad to hear that you found the location ideal for Dadonghai and that you enjoyed the breakfast, which is typically a highlight for many guests in Chinese hotels.Regarding the beach towels, it's unfortunate to hear that the hotel does not provide them for guests using their own beach. This is something that guests often expect as a convenience, especially when staying at a beachside property. If you have the opportunity in the future, you might want to inquire with the hotel staff if they could potentially add this service or if there are any options for renting or borrowing beach towels during your stay.We appreciate your input and hope that your overall experience was positive. If you have any other comments or suggestions, please feel free to share them, as they can help other travelers and also provide valuable feedback to the hotel for future improvements.
Gästanvändare
Standardtvåbäddsrum
Bodde på nov. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 1 jan. 2025
Just a amazing place with amazing people. 100% worth it. 100% Suggested.
Översätt
Svar från boendet: Thank you for your glowing recommendation! We're thrilled to hear that you had an amazing experience with us and that you found both the place and the people to be exceptional. Your 100% endorsement means the world to us, and we will continue to strive for excellence in service and hospitality. We look forward to welcoming you back for another memorable stay in the future!
Gästanvändare
Executive-svit
Bodde på mars 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 11 maj 2024
I’m sorry, that my comment is in English, but I’m very glad, that my family was staying in South China hotel! And we are thankful to the hotel staff, who helped us with every question. And special gratitude to Sophie, who was extra polite and kind to us 🤗
The hotel room was clean, had a lot of free space for family, good view from the window, calm and quiet environment. Swimming pool - great 👍🏻. The location is comfortable too: you can go to the pineapple mall (it’s very close), to the beach (the hotel has it’s own chaise lounges there), to the bund (in the evening it’s nice to walk there), and etc. If you want to live comfortably and not too far from the civilization, this place is perfect!
Översätt
6/9
Svar från boendet: Dear Guest,We are truly delighted to hear that your family had a wonderful stay with us at the South China Hotel! It is incredibly rewarding to know that our staff was able to assist you with all your needs and that Sophie was able to provide exceptional service that made your stay even more memorable.We are pleased that you enjoyed the cleanliness and spaciousness of our rooms, as well as the tranquil environment and beautiful views. It’s great to know that our swimming pool facilities met your expectations and that our strategic location allowed you to explore nearby attractions such as the pineapple mall, the beach, and the bund comfortably.Thank you for your kind words and for choosing the South China Hotel for your family’s accommodation. We look forward to welcoming you back again in the future.
Sonya Russian
Mini comfy rum(queen size-säng)
Bodde på sep. 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 6 okt. 2024
I am writing an honest review.
I travel alone and many things in hotels are important to me. Upon arrival, the hotel went to meet me and checked in before the appointed time; upon check-in, I did not like the view from the window, I immediately changed the room without any problems, every day after the sea I returned to a clean room. I would like to express special thanks to the staff, I could always ask for help and they were happy to help. I didn't feel alone in this hotel. Especially thanks Nancy, she is a very attentive and friendly employee!
Översätt
Svar från boendet: Thank you for taking the time to share your honest and heartfelt review. We are delighted to hear that your stay with us was a positive and comfortable experience, especially as a solo traveler. It’s wonderful to know that our team was able to accommodate your early check-in and promptly assist you with a room change to ensure a view that you would enjoy.We are particularly proud of our staff for their attentiveness and willingness to help, making your stay feel welcoming and companionable. Your kind words about Nancy are greatly appreciated, and we will be sure to pass on your compliments to her as she is a true asset to our team.We strive to create an environment where all our guests feel at home, and your feedback confirms that we are on the right track. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back on your future travels.
Anjali Anandan
Elegant Trädgårdsutsikt Dubbelrum
Bodde på mars 2024
Res med vänner
8 recension
10.0/10
Enastående
Publicerades 5 apr. 2024
Lovely hotel, by the beach, neat and clean pool. Lots of beach clubs by the beach. And fun areas for kids. Staffs are friendly. The hotel receptionist Sophie is really helpful and supportive. 005 - Sophie - 5 stars
Översätt
Svar från boendet: Thank you for your kind words! We're thrilled to hear you had a great experience at our hotel. It's always our aim to provide a comfortable and enjoyable stay for our guests, and we're glad to know that our clean pool, the nearby beach clubs, and the fun areas for kids met your expectations.We'll certainly pass on your compliments to Sophie; it's great to know that our staff members are making such a positive impression. Your feedback is invaluable to us and we look forward to welcoming you back again soon.If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know.Warm regards,
Gästanvändare
Executive-svit
Bodde på sep. 2024
Par
6 recension
9.0/10
Utmärkt
Publicerades 6 okt. 2024
Had a great time. Beach and other amenities were easy to get to. Breakfast buffet was great. Hotel staff friendly. Room was serviced each day. Bed was made and fresh towels put out. The room was however not dusted or swept. Couldn’t help getting a bit of sea sand on the floor! All in all a wonderful getaway.
Översätt
Svar från boendet: Thank you for sharing your experience with us. We're delighted to hear that you had a great time and enjoyed the convenience of our beach and other amenities, as well as the breakfast buffet. Our staff take pride in being friendly and attentive, and we're glad this was reflected during your stay.We appreciate your feedback regarding the room service. It's our goal to ensure that every guest has a clean and comfortable environment. We will address the issue of dusting and sweeping with our housekeeping team to improve our service standards.We understand that a bit of sea sand on the floor is almost inevitable when you're close to the beach, and we apologize for any inconvenience this may have caused. We strive to create a wonderful getaway for all our guests, and we're pleased that overall, your experience was positive.We hope to welcome you back for another visit in the future, where we can provide an even better experience. Thank you again for your valuable feedback.
Michael
Mini comfy rum(queen size-säng)
Bodde på dec. 2024
Annat
6 recension
8.0/10
Mycket bra
Publicerades 17 jan. 2025
There is a nice beach area with some of beach pubs and restaurants
Översätt
Svar från boendet: 非常感謝您選擇我們的酒店,並分享您的寶貴體驗。我們很高興聽到您對我們感到滿意。您的舒適和享受是我們服務的最大動力。
Miro
Lyxrum - med utsikt (2 sängar) (balkong)
Bodde på okt. 2023
Par
8 recension
10.0/10
Enastående
Publicerades 30 dec. 2023
Great location close to the beach. They have their own beach beds and the pool is medium sized.
Översätt
Svar från boendet: Dear guests: Hello!Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you recorded the wonderful time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply grateful to receive your praise. We are honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Gästanvändare
Mini comfy rum(queen size-säng)
Bodde på sep. 2023
Par
8 recension
8.5/10
Mycket bra
Publicerades 8 okt. 2023
The location was great! The beach area was nice but it’s not always allowed to swim. We paid for breakfast but we’re not allowed to take much food to our room and had to show what we took. Therefore if you buy breakfast you should make time to eat it in the dinning room, otherwise it’s a waste of money. We were allowed to have a late checkout free of charge which was nice.
This hotel is mostly foreigner friendly if you can speak Chinese. If you are a black foreigner it will be an uncomfortable stay.
Översätt
Svar från boendet: Thank you for your kind message. Yesterday's attention and ratings are very important. A small regret, can not give you leave the perfect feeling. It's not easy for us to get full marks for every job. All need the hotel each employee's pay and efforts to cooperate in order to achieve. Hotel people are more of a kind of dedication to Fine, Thanksgiving and you meet. As long as the sun just live up to today. May your years be fruitful and your journey prosperous.