Coral Hotel Sanya Wuzhizhou Island recensioner

Coral Hotel on Wuzhizhou Island is a must visit hotel when travelling to Hainan. The rooms were very clean with fantastic amenities, however my biggest highlight was the lobby manager named Lan Rui. As I’m from an English speaking country he was incredibly helpful assisting me with any and all of my needs during my stay. He went above and beyond to ensure my stay was always comfortable, patiently helping me to translate my requests using his mobile phone and helped me on several occasions. First he kindly showed me how to buy drinks and snacks communicating with the staff, then when I asked about towels at the pool he personally took me there and showed me around plus let the staff know I wanted to swim and to look after me. On the day of checkout to my absolute surprise he rushed to return some cuff links I had accidentally forgotten in the room! When I was eating lunch in the restaurant struggling to eat with chopsticks, the staff advised they didn’t have cutlery. But guess who arrived in short time bringing a nice set of cutlery to save me? Lan! I was truly amazed and beyond grateful. He really is the definition of top tier service with a dedication for customer focus and satisfaction. Lan even assisted my friend and I bringing our luggage on the hotel electric shuttle bus and carried it onto the returning ferry! I cannot thank him enough. Words cannot express how happy I am to receive such amazing service. Thanks to Lan I will never forget my stay at the Coral hotel and cannot wait to return again. Thank you so much Lan for your amazing and incredible customer service!

It was ok. Nothing too fancy but it's the only hotel on the island. Food is much too expensive but you really don't have a choice as all other stores closes at 5pm

Excellent service, amenities, and stay.

马马虎虎还凑合。。zzzzzzzzzzzzzzzZzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Its good to explore many things at this Island Coral hotel … many water activities and pool to enjoy but we missed food here

Not good service

Very commercialized. You will pay double for any water activities. The Hotel was very nice and clean. Hotel staff is very helpful and friendly. Food is average and too expensive. YOU CAN NOT SWIM IN THE SEA - NOT EVEN PUT YOUR FEET IN THE OCEAN!

蜈支洲酒店很好，環境很好，入住快捷通道上島，服務不錯，適合家庭遊玩，專員小崔服務超好，房間還配當地新鮮水果，還有可樂雪碧等4種飲料，不明白的及時幫助解答，還給我們免費升級海景房，超舒心的一次上島之旅，加專員小崔微信，不錯不錯！點贊👍！

酒店的環境真的很棒！在海島之上，周圍是熱帶風光，沙灘細膩潔白，海水清澈見底，島上生態資源豐富，是度假的理想選澤。房間寬敞舒適，酒店的設施設備現代齊全，餐廳、泳池等都很棒。管家蔣寒休熱情周到、有問必答，解答的十分詳細，體驗讓人非常愉快！ 衞生：很好 環境：非常美 服務：很贊^_^

酒店的服務非常贊，房間超大，露台超大，窗户落地超大，視野開闊，坐在露台上喝茶很享受，服務我們的專員文。求。師很熱情，上下島走快速通道，電瓶車接送，真的很方便，島上玩累了就回酒店休息，休息好了接着玩。住進酒店就不想走了。

酒店性價比真的高，服務專員小智提前一天加上微信後，很周到安排接送車輛，回覆信息也很及時。酒店房間很大，裝修風格跟海島特別匹配，預訂房間包含了市區內車接，島上的門票、船票，買四選一套餐可以環島電瓶車遊，下島還可以送到其他酒店，全程不用自己操心，衹需享受美景就可以了。酒店中餐廳比島下貴一點點，但做的菜好吃的，量也足夠，真的不錯。

酒店的環境真是很舒服，中國版的馬爾代夫！周圍是原始的熱帶風光，讓人放鬆心情。 房間也是寬敞舒適，早晨醒來和晚上入睡，都能伴隨着海浪聲～。酒店的設施設備現代齊全，餐廳、泳池等都很棒。 最後誇一誇管家蔣寒休熱情周到，整體體驗讓人感到無比愜意！

吐槽一下。住的一般般，攜程管家是真沒見着。到的有點早，12點半到的，前台告知沒房，可以理解，畢竟寫的是2點入住，但是開個房也不用有這麼遠啊，非得開間最遠的，走路都得走300米以上，你説滿房了才這樣，拜託，大晚上都沒幾個房間亮燈啊，這不是折騰人嗎？房間設施一般般，一股黴味，設施老化嚴重，蚊子特別多，咬的哇哇叫，實在要住，建議出門就關陽台門。小建議，上島玩玩就行，到點下島，畢竟隨便找個5星級，也比這便宜實惠條件好的多，還有就是島上啥都貴。

應該説這是蜈支洲島酒店的唯一選擇吧，房間很大很乾凈，附帶室外的一個小温泉池，晚上可以泡一泡非常舒服，有免費的迷你吧，早餐水平非常不錯，晚餐應該是有自助燒烤非常熱鬧，不過實在是沒啥胃口就沒吃啥，聽説有人還看到了鯊魚我們沒看到很是可惜