Sanya Fengshang Haijingdujiagongyu

I have mixed feelings about this place. The best part is the location. You are on a main road with many shops, restaurants and bus stops as well as the beach. I also liked the pool despite it being a little too shallow. The view from my balcony was also great. One problem was cleanliness. Never walk around the room barefoot cause your feet will get dirty. It also looked like the crockery and kitchen utensils were not cleaned before I arrived. As you can see some of the utensils were dusty! Hot water was another issue. Obviously you need hot water to properly wash your hands and dirty dishes. However I only had hot water in the shower, not in the kitchen nor bathroom sink. This leads to my next issue which is service. I told the staff about the lack of hot water on the Friday and they said they would fix it at some point during the day while I am out with my friend. I come back at roughly 9pm to find out there is still no hot water. On Saturday morning I remind them to fix it before I go out again, hoping when I return I will have hot water. While I'm at the beach I miss a call from them. Turns out instead of fixing the issue, they want to move me to another room with hot water. When I return from the beach I saw the message and told them I am ready to move to the new room. But they replied saying I was too late and they gave the room to someone else. (If I did take that room, does that mean the other guest would have my room and have to suffer with cold water instead of me?) Instead of taking responsibility for not providing hot water or trying to fix it, the staff tried to blame me and said I can't get hot water cause I was too busy to answer their calls. When I pushed back on that comment their next excuse was that a lack of hot water is a common problem in Hainan? But then they said they would check if there was a free room with hot water the next day (Sunday). However, they never contacted me about that again so I just gave up trying. If they couldn't fix the problem, they could have at least offered me compensation but they didn't. This experience made me feel dismissed and unimportant as a paying guest. To sum up, I wouldn't stay here again based on my experience. If they were to give me a room with hot water in the shower AND in both sinks, that's great. However, I would still have to deal with dirty floors and cookware + tableware. It's definitely not the worst place I've stayed in but regardless it didn't meet my standards so I still wouldn't stay here if I return to Sanya. Disappointing.

和朋友一起來三亞度假，選的這家海景一房太對味了！房間雖不大但五臟俱全，有超大落地窗門可以看海，躺床上就能看日落，陽台擺個小茶几，吹海風喝椰汁超愜意。步行2分鐘到沙灘，樓下有很多餐廳，價格也實在。房間還有廚房可以自己做飯，店家安排給我們的房間比較滿意，還續住了！滿意滿意

超出預期，兩居室的户型，簡約不失温馨，客廳很寬敞，超大的觀海陽台，窗外就是椰夢長廊，可以看夕陽，風景太美了。房間內部的設施也很齊全，居家的各種傢俱家電很齊全，很像住進了另一個家，不過這次是面朝大海啦~工作人員服務意識很強，主動提出幫忙拿行李（行李不是很多，自己能拿就婉拒了），辦理入住退房都很便捷，還會送到房間交待注意事項。交通位置更是不必説了，強烈推薦，性價比超高！！！