Sanya Seacube Resort Hotel

The old cleaner shouted at me because I asked her to change my bedsheets, and she kept saying I am only supposed to change bedsheets every 3 days. She literally screamed at me and was throwing a fit. I was so shocked and was too sleepy to respond. After that a new younger cleaner came for the rest of my stay or I would have taken her photo. It was ridiculous behaviour.

We enjoyed our stay at the Seacube. The room was very clean and spacious, and the balcony view of the bay was fantastic. Although the hotel is located further from the city centre, we found that the easy access to the beach and onsite pool were perfect for our holiday. There was a good variety of food at breakfast, however there was the same selection every day with few Western options. The apparent absence of English-speakers amongst the service staff could make it tricky for a non-Chinese speaker to easily stay here. Our stay would have been more enjoyable if the restaurant staff simply smiled! Also, the addition of cutlery (apart from chopsticks) would be helpful, espcially knives for the available toast and jam. If you're looking for a simple seaside holiday, the Seacube delivers. Our 12-year-old had a great time. We would stay here again.

Ok location. But front Service staffs no good. Many things listed in the booking was not told till we ask next day then only advised in unfriendly way.

Front desk - the service was average because staff just seemed very unhappy. The lady that assisted us was very kind, until she did not know something, she asked her colleagues and they were very reluctant to assist her. I felt so sorry for her but she managed to work her way around completing the check-in. Room - air conditioner was weak. Only had 1 shower gel and 1 shampoo, yet it was a twin bedroom. No slippers when we checked in. The floor was dirty because of the wall concrete coming off. Not the best place to stay for foreigners that cannot speak mandarin. Location is perfect for going to the beach and it’s not far away from the airport.

Staff were not friendly. I arrived after 5 pm and was sent to a very dirty room that was still being cleaned and friends were checked into a room where other guests were already staying. Breakfast staff looked so unhappy and the food was not good. Has the potential to be a cute little hotel but, at this time, I would not recommend it.

Nice hotel