Dtappel
11 november 2023
We booked a somewhat last-minute trip to Casa do Valle during the high season (last minute itinerary changes). Our room of choice for a family of 4 was available one of the two nights, but the staff was very flexible with our stay, and were able to get us two adjoining rooms for the other night . They were also very helpful in recommending sights, restaurants, and how to get around town and to the sights. They also checked in to make ensure we were having a great stay. I can't say enough about the staff, I feel they went above and beyond compared to other places we stayed in Europe. The views from the grounds were stunning with the Pena Palace on one hill and the Moorish Castle on another. There was a friendly host dog and cat. The staff also scheduled an airport transfer, which I realize they have "their guy" who regularly helps them, but it was reasonably priced, and it saved us an hour or more of our vacation time versus taking the train (and the added stress of young kids, luggage, trains, and transfers), which was helpful for a mid-morning flight. I am writing this 3 months later, still thinking about how wonderful the experience was, and realizing I need to tell others and recommend you stay here!
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