Charlie on the Parc Ibirapuera Hotel

There’s a reception but no service. Can’t extend your stay with them, need to wait for 8am before they can assist you thru whatsapp only, they’ only send website but not the site of the exact building, and they won’t even say immediately if there are no rooms available. They’ll let you see what’s available or not, you need to ask everytime you make a move. And that’s the time that they’ll answer and they’re response is too late, until all rooms are all sold out even from their other buildings. Poor service. Receptionist have no used at all! I do not recommend this place. No extension on check out time as well! We were expecting for an extension but no available rooms in all their buildings and they can’t even say straightly they’ll just send a site for you to see for yourself then when you asked that’s the time that they’ll answer you. I DO NOT RECOMMEND THIS PLACE! Also, lights on hallway are all turned off, they just have motion sensor detector. So too dark when you walk on their hallway.

예약 당일날 주위에 호텔 예약하기도 힘든데, 체크인하러 밤에 도착했는데 배수관이 터졌다며 방이 하나도 없다고 다른곳 예약해야된다고 통보함. 영어도 잘 안되서 불편한데.. 그래서 밤에 동동거리면서 약 2시간동안 해결방안 찾음. 내잘못도 아닌데 시간 낭비하면서 미리 연락도 않주고 너무 화가났음

公寓房，設施齊全，乾淨衞生，周圍有餐館，超市，公園等，生活便利；公寓服務不錯，但是英文不是很好，需要用到翻譯器。