Sapa Soleil Hotel

The best part was the location. But housekeeping was needed to be remind may be that is lack of communication.

Location is perfect. Staff is polite and helpful. Room is clean just that the toilet has a "funny" smell (maybe due to the poor sewage system).

침대에 먼지가 많고 바닥에 물이 누수가 있어 방도 바꾸고 침대 카바도 바꾸고 힘든 첫날을 보내서 피곤했어요

Having seen the pictures and read the reviews my wife and I thought this would be the perfect hotel for our little visit to Sa Pa, but were we just unlucky with timing? For our stay we were in the 7th floor mountain view room. Firstly the positives: LOCATION: This is brilliant. It's not in the hustle and bustle of central Sa Pa (which was a big relief having walked up to the lake), but is still within easy walking distance of many restaurants, Cafe's etc. CLEANLINESS: Again, this cannot be faulted. All you could want from a hotel, plenty of clean towels, bathroom toiletries, the room was spotless and a lovely big bed. PRICE: This was a brilliant hotel in terms of value for money STAFF: Always smiling and very helpful whenever we walked in or had questions. The hotel owners son stayed up until 1am as our sleeper bus took longer to get there than expected. Most spoke decent English (far better than my attempt at Vietnamese). BREAKFAST: Great choice of cold food (cereal, fruit etc) and hot food (noodles, rice, etc). A chef even cooks fresh eggs however you want them. Now the negatives: THE BED: I like hard mattresses, however, this was like sleeping on concrete. HOT WATER: We had hot water the first morning, but after that it was only luke warm at best. We did have someone look at it and they said it was OK. Perhaps people in Sa Pa prefer just warm water. AIR CON: It got very stuffy in the room and I asked why our air con control only showed 'heat' & 'fan'. From what I could gather through discussion, floor 7 only has 1 central unit so all rooms would then have air con. HOWEVER, they did turn the unit to air con, so as above the staff were very helpful in this regard. This is just more a note. NOISE: This is where we play the 'unlucky' card. The hotel restaurant and patio is on floor 8 and for our last night there was a birthday party. This involved VERY LOUD music and fireworks launching off the roof. My wife and I had been awake since the early morning climbing Fansipan so wanted to fall asleep early as we were really tired, however, the noise was incredible. I asked at reception and was told it would finish at 10 (ended up about 10.15pm). During my conversation with the lobby door open, you could hear the music from reception. All in all, if you've got this far my closing statement is that it IS a decent hotel, clean, friendly and accommodating, however, be warned that if you're staying on the 7th floor and there is a party booked, bring industrial earplugs.

We loved our stay in the hotel. Situated in an ideal location in town with easy walking to shops, restaurants, and bars. Our room had an amazing view of Fansipan and surrounding mountains. The staff were so nice. Always smiling and always welcoming. They all spoke good English. We went on a trek organised by the hotel to a local village. The walk down and through the valley was very scenic. The hotel is quite new and very clean. Amazing bathroom with bath and comfortable bed. Ask for a second pillow, and they will provide. Beautiful infinity pool with the most stunning mountain views. Great bar and restaurant with same views. Breakfast was great with a substantial choice of Vietnamese and Western food. Seven who works at the hotel was very helpful, polite and enjoyable company to spend the day with. Thanks. We enjoyed our stay and would stay again if returning to Sapa.

The hotel is clean, good location, good price, good breakfast ⭐️⭐️⭐️⭐️⭐️ All the staff are very friendly and helped us with our needs :) Especially May Anh helped us book our return trip back 👍 The views are spectacular and the infinity pool faces the mountains for a once in a lifetime swim. We will definitely be coming back here for our next trip to Sapa 😊