Sapa Eco Bungalows & Spa

The room and hotel facilities were very nice, enough water is always available, it is also centrally located, hiking routes, supermarket, restaurants, and shops are close by. We booked a late check out, this was not properly noted by their admin. responsible, after calls back and forth with travel agencies, they agreed to keep one (out of two) room until late. We used the laundry service, but a t-shirt was ruined (it was yellow, they mixed it with blue, ended with blue stains). We ordered/pointed out the menu 3 menus (3 dishes each), staff didn't understood and only brought soup, after 1 hour of waiting and asking for it, it was admited they did not understand the order, we were left without any dinner. Staff is friendly and tried to solve issues but their lack administrative skiils and not so great english makes it hard to provide a good service.

This is probably the worst place I have ever stayed at. In a village filled with amazing and cozy homestays, this place just wants to rip tourists off, offering zero value for the price asked. The bungalows are dirty, the prices ridiculous and the owner is extremely impolite. The only good part about our stay was the amazing staff that makes up for this mess of a business "managed" by a greedy and rude owner. They were always helpful, very nice and honest with us. Avoid at all costs, you will find better places around every corner in the same area 👎

The Staff was really welcoming. They suggested us few hiking places nearby. The place has Natural water Swimming pool as well with very nice view. He has also provided hot cinnamon tea which was really good.