Ana Crowne Plaza Sapporo, an IHG Hotel recensioner
Ana Crowne Plaza Sapporo, an IHG Hotel
Kita 3-Jo, Sapporo-shi, 1 Chome-2-9 Nishi, Chuo Ward, Sapporo City, Hokkaido, 060-0003, JapanVisa hotellinformation
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1 natt
Gästrecensioner
9/10
Utmärkt
1593 recension
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Verifierade recensioner
Läge och interiör9.1
Bekvämligheter8.7
Service9.0
Renlighet9.3
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Starkt rekommenderat(9)
Negativa recensioner(52)
Ko Felix
1 dubbelsäng Standard Högt Golv
Bodde på apr. 2025
Res med vänner
39 recension
10.0/10
Enastående
Publicerades 6 maj 2025
Good location near JR sapporo station. Near to many restaurants. Rooms are small but acceptable for japan size.
Översätt
Vellingiri Anand
1 dubbelsäng Standard Högt Golv
Bodde på mars 2025
Par
12 recension
9.5/10
Otroligt
Publicerades 6 apr. 2025
Good hotel and has bus from airport to hotel doorsteps and back to airport. Restaurants are good. The room is big, clean and has all amenities. The front desk service is very good and pleasant.
Översätt
Svar från boendet: Thank you for your kind feedback. We are delighted to hear that you enjoyed our convenient airport shuttle service, spacious rooms, and pleasant front desk service. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best regards.
GremlinChan
2 Enkelsängar Standard
Bodde på feb. 2025
Ensamresenärer
14 recension
7.5/10
Publicerades 29 mars 2025
Both reception service and housekeeping service are almost perfect. I asked the housekeeping how to lower the room temperature as I cannot open the window even I’ve turned off the air conditioning. The housekeeper brought me a fan. It’s very kind of him.
Översätt
Svar från boendet: Thank you for your feedback. We appreciate your kind words about our reception and housekeeping services. We apologize for any discomfort caused by the room temperature and understand the importance of a comfortable environment for our guests.Best regards.
Yen 1303
Tvåbäddsrum Standard med extrasäng
Bodde på jan. 2025
Res med vänner
11 recension
9.5/10
Otroligt
Publicerades 8 feb. 2025
3 of us staying in a room with 3 beds, the room is a bit small compared to what we have at Otaru but since it is at City so is reasonable. The service is good, help us to receive our posted luggage, the reception counter is located at level 2, there is a hot and cold water dispenser there which saves our time to boil water. Daily top up 3 bottles of water for us. They allow us to check in early as our room is cleaned. One thing that is not too good probably is the air-conditioning, as we came in winter the air-con in the room is not too cold a bit too warm for us. Hotel staff say it is due to the system generally on warm mode unable to change.
Walking distance about 8-11mins from Sapporo JR station, downstairs there is a dessert shop, seico mart and tax free souvenir shop as well.
Daily Japanese and western breakfast is good, but the menu seems like its 2 kinds will alternate some dishes on alternate days. The Japanese breakfast set only has 2 varieties one is cooked salmon and the other one is raw seafood. I personally prefer the raw seafood set.
One thing I like is there is an airport bus just in front of the hotel although it takes longer to reach the airport approximately 1 hour 40 mins to 2 hours but save our time from walking up and down with luggage.
Overall I am happy with the stay.
Översätt
Svar från boendet: Dear Yen 1303,Thank you for taking the time to share your experience at ANA Crowne Plaza Sapporo. We are delighted to hear that you enjoyed your stay and appreciated our services, including the early check-in and the convenience of our location. We sincerely apologize for the discomfort you experienced with the air-conditioning. As noted, our system is set to a warm mode during winter months, which may not meet everyone's preferences. Your feedback on this matter is invaluable, and we will take it into consideration for future improvements.We appreciate your comments regarding our breakfast offerings. While we strive to provide a varied menu, we understand the desire for more options, particularly in the Japanese breakfast selection.It is wonderful to know that our airport bus service added convenience to your travels. We hope to welcome you back in the future for another enjoyable stay.Best regards,ANA Crowne Plaza Sapporo
Tetiyaki328
Tvåbäddsrum Standard med extrasäng
Bodde på nov. 2024
Familj
11 recension
10.0/10
Enastående
Publicerades 24 dec. 2024
Centrally located and mins walk to Sapporo Train Station; there are also highly rated ramen and soup curry places near the hotel, and a souvenir shop and convenience inside the ANA hotel which is fabulous!
Hokkaido is really beautiful with the snow in Winter and Xmas season, and will definitely come back again in the near future and stay at ANA again!
Översätt
Svar från boendet: Thank you very much for your kind words. We are delighted to hear that you enjoyed our central location and the nearby dining options. It is wonderful to know that you appreciated the convenience of our amenities and the beauty of Hokkaido during the winter season. We look forward to welcoming you back to ANA Crowne Plaza Sapporo in the future.Best regards,ANA Crowne Plaza Sapporo
Rubing
Deluxe-dubbelrum
Bodde på nov. 2024
Par
2 recension
8.5/10
Mycket bra
Publicerades 27 dec. 2024
The hotel is only less than 10 minutes walk from Sapporo train station. Very convenient.
Översätt
Svar från boendet: Thank you for your kind words regarding our convenient location. We are pleased to hear that you found our proximity to Sapporo train station beneficial for your stay. We hope to welcome you back in the future.Sincerely,
MaryDreix
Tvåbäddsrum Comfort
Bodde på okt. 2024
Par
9 recension
10.0/10
Enastående
Publicerades 28 nov. 2024
Staff - So welcoming w, attentive ,speaking English very well,Always smiling,try to do their best according to your needs.
Hotel - Smells good always,clean always,provide all the basic things such as tooth brush,shaver,cap,comb,hair dryer,shampoo,body wash,hair conditioner,body lotion,eye mask,tea and coffee bags.
Location -was very good in the middle.Most of the attraction places very nearby such as sapporo tv tower,sapporo clock tower,odor park, near to JR Sapporo station too.
Breakfast - not many choices but still can eat.I think they must have some variety of food and menu.
Tours - If you book a tour from klook.com they will come and fetch you from the main lobby of hotel.It makes us felt convenient.
JR Sapporo station nearby around 450m - walking distance.You can reach to this hotel from new chitose airport taking a subway around 45min.Its also cheaper around 1150 Yen per person.Once you reach JR Sapporo station ,you can walk using your Google map or you may use Go Taxi app to book a taxi if you felt you have a lot of luggage it will cost 770 Yen.
We enjoy and love our stay at Ana crown plaza hotel.Will stay here next time when we come back to Sapporo.Recomended.Thank you so much for your wonderfull service.🥰
Översätt
Svar från boendet: Dear MaryDreix,Thank you for sharing your delightful feedback about your recent stay at ANA Crowne Plaza Sapporo. We are thrilled to hear that our staff made a positive impression with their warm and attentive service, and we appreciate your kind words regarding their English proficiency and friendliness. We are also pleased that you enjoyed the cleanliness and amenities provided in your room, as well as the hotel's strategic location near popular attractions and transport links. Your observations regarding breakfast options are valuable, and we will certainly take them into consideration as we strive to enhance our guests' experiences. We are honored that you enjoyed your stay and look forward to welcoming you back on your next visit to Sapporo. Thank you once again for your recommendation.Best regards,ANA Crowne Plaza Sapporo
MrA
Standardrum
Bodde på okt. 2024
Ensamresenärer
8 recension
9.0/10
Utmärkt
Publicerades 18 dec. 2024
Location will say it not bad as it is walking distance from Sapporo Station (About 5min walk). Nearby there is several convenience store which is very important. The hotel do have store like cakes store, snacks store which kind of value add.
Room size wise will say ok given most hotel are small in fact. Perhaps the aircon ventilation can be improved as adjusting the coldness to the max (seem no difference) and room abit stuffy.
Översätt
Svar från boendet: Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and the amenities we offer, including our on-site stores. Your comments about the air conditioning have been noted, and we understand the importance of a comfortable room environment. We will take your feedback into consideration for future improvements.We hope to welcome you back to ANA Crowne Plaza Sapporo soon.Best regards,ANA Crowne Plaza Sapporo
Gästanvändare
2 Enkelsängar Standard
Bodde på okt. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 26 nov. 2024
Accommodation is near to JR Sapporo Station, attractions and shopping areas, including Tanukikoji Shopping Street. This is my 2nd time staying at this accommodation!
Will be booking the accommodation when I visit Sapporo in future.
Översätt
Svar från boendet: Thank you for your kind words and for choosing us again for your stay in Sapporo. We are delighted to hear that you enjoyed our convenient location and are looking forward to welcoming you back in the future.Best regards,ANA Crowne Plaza Sapporo
Denise Chai
2 Enkelsängar Standard
Bodde på jan. 2025
Res med vänner
5 recension
8.5/10
Mycket bra
Publicerades 12 mars 2025
One minute away From Sapporo Station
Översätt
Gästanvändare
2 Enkelsängar Standard
Bodde på nov. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 18 jan. 2025
A couple of times I stayed and I felt comfortable and happy every time.
Översätt
Svar från boendet: Thank you for your kind words. We are delighted to hear that your stays with us have been comfortable and enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back soon.Best regards,ANA Crowne Plaza Sapporo
Chen Jack Wong
enkelsängar premium högt våningsplan
Bodde på nov. 2024
Familj
14 recension
10.0/10
Enastående
Publicerades 29 dec. 2024
Excellent experience with 3 children. Great service and convenient.
Översätt
Svar från boendet: We are delighted to hear that you and your children had an excellent experience at our hotel. Thank you for your kind words regarding our service and convenience. We look forward to welcoming you back for another memorable stay.Best regards.
Swati
2 Enkelsängar Standard
Bodde på mars 2025
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 26 apr. 2025
Great locations and rooms were nice and compact. The front desk staff, house keeping are excellent. The toilet is a bit old and maybe it should be redone. Everything is great about this hotel but I miss the breakfast being at a more affordable price. Also the ala carte menu/ room service menu should have food considering vegetarian and gluten free options.
The sky lounge was deserted in the evening. Maybe they should have some promotions to attract guests.
Översätt
Svar från boendet: Thank you for your kind words regarding our location and the excellent service provided by our staff. We appreciate your feedback about the bathroom facilities and will take it into consideration for future improvements. Regarding breakfast pricing and menu options, your comments are valuable as we continuously strive to enhance our offerings, including considerations for dietary preferences. We will also reflect on your suggestion about our sky lounge and explore ways to create a more inviting atmosphere in the evenings.Thank you once again for your review, and we hope to welcome you back soon.Best regards,ANA Crowne Plaza Sapporo
Ekolim
Tvåbäddsrum Comfort
Bodde på okt. 2024
Par
9 recension
10.0/10
Enastående
Publicerades 25 nov. 2024
Orcourse we extended our stay here, it is very remarkable hotel indeed
Översätt
Svar från boendet: Thank you for your kind words regarding your extended stay with us. We are delighted to hear that you found our hotel remarkable. Your satisfaction is our priority.Best regards
PandaPandaPanda
Bodde på aug. 2024
Par
20 recension
10.0/10
Enastående
Publicerades 30 sep. 2024
Hotel location was not bad. Room was clean. Convenience store just downstairs is good to have.