Grand Mercure Sapporo Odori Park recensioner

It’s not a 5 star hotel. Very old building. Facilities need a facelift. No laundry service. Not recommended.

Our stay in Grand Mercure went well. Staff are very accommodating however, the room that we got is quite old (with an old room smell) compared to the recent vlog that we watched from youtube video of Ms. Hazel Quing. Hoping that there would be a standard look/interior on all of the rooms.

Best location in Sapporo. The room was sooo big and had a good view, yummy breakfast. It’s next to a subway station by walking. We stayed there when there was a snow festival which was next to the hotel. Also, it is so easy to get to the Airport. The airport bus stop is just behind the hotel. It’s so convenient.

Although the hotel is only two blocks from the subway, we found it challenging to drag our heavy luggage over the icy roads. There are no dining options nearby, and the hotel does not have a coin laundry on the premises. We had to walk about 10 minutes on the icy roads to find a coin laundry. While the hotel is decent for business travelers, we would prefer to stay closer to Sapporo Station, especially during the winter.

Airport connects bus to hotel, staff is generally okay, although not all are helpful. When we checked out, we requested two taxis, but when they arrived, the drivers had difficulty communicating with us to confirm that the taxis were booked for us. Unfortunately, there were no hotel staff available to assist us, which made us feel quite upset. Additionally, the hotel facilities are outdated; the lighting is dim, and we found some dust and dirt on the towels and bedding.

Room is spacious. Nice breakfast. Convenient car parking. There is a park across the street. The kids had fun with snow there.

Huge Hotel near Odori park , Big room for 2 person grear carpark

nice hotel, the hotel is clean, and the staff so nice, good experenice.

afternoon and evening lounge with foods and snacks was a very nice addition

Nice and value added for free night drink Room style is traditionally standard grand and big enough but not looks like the photo exactly ( photo tunes too bright and looks new and modern)

We recently stayed at the Grand Mercury in Sapporo and had a generally positive experience. The hotel's location is very strategic, allowing easy access to various attractions in the city. One of the major perks was the free parking, which added significant convenience to our stay. The room size was quite large, providing ample space for our kids to run around, which was a big plus for us. Additionally, the location is pretty quiet, ensuring a peaceful night's sleep. While the hotel was fairly clean, it wasn't spotless. I'd give the cleanliness a rating of about 8 out of 10. The service was okay, with many self-service options available, which might suit some guests more than others. Overall, the Grand Mercury is a good choice if you're looking for a convenient location, spacious rooms, and free parking in Sapporo.

Pretty good location, 3 min walk from subway station. Clean and decent sized room

I was very surprise to find that the hotel is so old, although I read somewhere that it was opened in Apr 224. Later that I found out that Mercure bought over and rename the hotel. So It is a new Name, but old hotel.

The hotel is big but hotel lobby looks quite empty. Overall is good 👍🏻