Country Inn & Suites by Radisson, Saraland, Al

Great hotel love the Experience

We evacuated from the hurricane and arrived up to Saraland. Tiffany, at the front desk was amazingly helpful and friendly. She advised us on things to do while in the area. Our morning breakfasts were excellent as well. I forgot the ladies name preparing the breakfast. She did an excellent job keeping everything fresh and neat, and clean. Highly recommend. Even the owner went out of her way to accommodate me! Hotel cares about you and they conduct business properly. Thank you all.

This is a nice hotel but half of the staff is rude and the other half was incompetent. Had to clean my own room and was treated like a burden because I had to reserve nights by the day (due to my contractor). And I'm supposing the free breakfast is only for the muddy boot workers that kept the place dirty and funky, because we got the look from workers that were sitting down eating. Needless to say me and my family will only return to piss off the staff.

Overall, this is a very pleasant hotel. We enjoyed our stay with the exception of one thing. Ms. Debra (maybe Debbie) serving breakfast should perhaps seek employment not in the public eye. She was very rude to multiple guest. The cleaning staff as well as the front desk was exceptional.

I tried to like it. It was clean and the room was spacious. There where bell carts but the hotel was for road construction crews. When I walked in, there was no one at the desk. I called hello, hello, hello. We had been driving all day and just wanted to get into our room. 5 mins later she finally came and said “I was in with my supervisor” so she must have heard me and I would think that she may peak around the corner and say “I’ll be right with you”? I went back out and there where 2 young men who I thought where fighting, F this, F that very loud. I was very hesitant. They came by our vehicle and seemed to be getting along. We went out that night to potty dogs and there where 2 drinking parties. One at the hotel across the street and behind this hotel. Did I ever feel threatened? No, not at all. Men having social time and partying. Also, the parking was limited for us with a small 4 x 6 trailer. The room was good size, cloths hanging was an opened bar with hangers. There was one chair next to a desk and the bed was so soft that you sink into it so very hard to sit in bed on an iPad without your back hurting. We are use to a harder mattress. The pillows where great. Very small sink space in the restroom and no suit case holder. Not sure what they are called. One pack of regular coffee and one decaf. I know we could have asked for another and we just went down in the am to get it from their coffee bar which was great but inconvenient. Like I said, we look at our ipad a lot on the bed but since we sunk 3”’s on the bed a 2nd chair would have been nice. There was plenty of area in the room for a chair. The hotel was set up for these road crews who have a back packs. We won’t stay here again. It was doable as a stop for the night but not with those mattress’s. Like I said I tried to like it.

We stopped here for one evening while traveling with family. Check in experience was great as Tiffany was unbelievably friendly and helpful. We had three rooms and she had us checked into rooms in no time! She also had great dinner recommendation for kids. Rooms were very quiet and clean. Bed in our room was definitely firm but that doesn’t bother me at all, wife not so much! Location was good and seemed safe. Breakfast attendant did really good job keeping things stocked and clean as well. Only reason for 4 stars is there were no meats for breakfast. Basically just cereals, waffles, biscuits and gravy and eggs. Just no meats which I want with breakfast.

This hotel is amazing. Front desk staff Andrea, Amanda, and Page are the best. It is an older property with a homie feel to it. It's very clean. The house keepers are exceptional 👌. I will definitely stay here again.

This is an older property that has been well maintained and is run by a great crew that seems to enjoy their jobs. They are quick to respond to requests and are genuinely anxious to make you comfortable during your stay. We love the affordably priced king suites. The rooms are clean and beds are comfortable. The rooms are also very quiet and we are never disturbed by sounds from other guests in the hall or in adjoining rooms. Breakfast is the standard fair but it is always fresh and appealing. The sweet hostess works very hard to make sure everyone is served throughout the breakfast hours! This is definitely our favorite place to stay when we are in the area.

Overall mt family and I had a great time. A great experience here at the Country Inn & Suites staff was incredibly helpful, and the amenities were great. My daughter enjoyed the chocolate chip cookies. The room was wonderful, clean, and perfect.