La Piconera Hotel & Spa

Good welcome on arrival just gone 3pm but we’re dismayed to find out the hotel no longer served dinner on Sundays and we were too late to eat at lunch service which finished at 4pm despite notices in hotel saying restaurant would be open until 6pm. Staff did help us order pizza which we collected and ate on covered patio outside. Unusually for 4 star hotel PowerPoints were lacking making phone charging challenging. Breakfast was basic and all cold as restaurant also shut on Mondays and Tuesdays. News of the seasonal change could have been advised in advance. Lovely rooms, comfy beds & great views. Bar closed and gym closed to allow for more spa treatments. Overall we were underwhelmed and would say hotel needs cash injection to keep its rating.

Lovely hotel and spa. Very relaxing one night break in our busy trip.

Good facilities and rooms, but they should improve: the friendliness of the staff. the quality of breakfast (very bad for its price) suppress the disk jockey at siesta time under the rooms (it seems implausible)

The hotel itself is fine. But the people working are not friendly at all, something weird in Asturias. It’s like they hate working there. We went there for relax and massages and on arrival we were told there was only one lady working at the spa and she was not working when we arrived or the next day we were there. No solutions offered. Also the air conditioning didn’t work properly in the upper floor rooms, so we struggled trying to sleep. Breakfast was also disappointing. We won’t go back.

Mi marido y yo fuimos de escapada la verdad es que no sorprendió mucho está en un lugar precioso tranquilo a unos dos kilómetros como mucho tres de Ribadesella el trato de todo el personal del hotel maravilloso todo súper limpio un hotel cuidado totalmente al detalle no le falta de nada nos quedamos una noche a dormir hicimos sesión de spa y desayuno buffet al día siguiente no tengo nada malo que decir de este hotel al contrario seguro que repetiremos no puedo hablar sobre el restaurante porque la verdad es que no cenamos allí

Primero destacar lo amables que son todo el personal Pero es un hotel que no está preparado para ofrecer a los clientes unas comodidades absolutamente necesarias como un servicio de cafetería o una amplia zona de estar Esta en un enclave muy bonito pero si hace frío y son un grupo no hay donde sentarse Y lo más importante si quieres comer o cenar algo ligero no puedes No tienen cocina , ni bar ni nada parecido Pegado al hotel hay un restaurante que no pertenece a ellos y tienen una carta no apta para niños Ósea que si quieres cenar algo ligero no puedes. Si tienes un niño dormido y quieres un sándwich en la habitación no puedes si te encuentras mal y quieres algo especial no puedes Jamás lo recomendaría porque esta totalmente incompleto Además que el restaurante puede estar lleno de sus clientes y te quedas sin cenar y tan ricamente Fatal con mayúsculas