Onyx Luxury Budapest recensioner

The hotel is clean, and the receptionists are very friendly. They provided me with a firm pillow, ensuring I had a good night's sleep. The breakfast is excellent, and they vary the dishes slightly each day. Highly recommend!

Nice hotel, quite new too. The breakfast room is lovely and the room is spacious!

Very nice place…

豪華公寓舒適有廚房、陽台可以使用，check in 時有櫃接招待澳方便許多，服務良好的，值得再來。早餐令人期待。

服務枱辦事靈巧，能靈活處理，早上十點就給入住。 房間特大又能煮食，房裡用具齊全。 早餐吃的相當多.咖啡夠香。 服務員貼心有禮。 地點離火車站不算遠。 在歐洲是太值得了。

친절한 직원 및 훌륭한 시설, 그리고 청결한 룸 컨디션입니다. 특히 직원들이 매우 친절합니다. 추천합니다.

酒店的服務十分稱讚，且位置靠近火車站。出行十分方便，早餐也很不錯。

服務式公寓，比較新，早餐也有一定可選擇範圍，整體質量不錯，價格很合理，離火車站很近。

Hotel was nice. But… every morning was horror because the maid make terrible noise with vacuum cleaner and her metal mower. So at the end - this was no holiday. Every morning perfect alarm clock. Many thanks to maid for very nice anniversary holiday.

We spent 3 nights at this hotel on our family vacation to Budapest and it was wonderful! We arrived very late (due to a flight cancellation) but the hotel provided very clear instructions on how to access our room keys. The rooms were modern, spacious and comfortable. Breakfast, which was delicious and varied, was included. The location is a 10-15 minute walk to the excellent Budapest metro system, which meant we got to walk through the neighborhood. There is an amazing park nearby which our 10-year old grandson thoroughly loved. The hotel staff were friendly and helpful throughout our stay. Highly recommend!

This hotel suited us. Right from the start we received good welcome from reception and throughout the stay they were cheerful, always acknowledged us when we came in and out and were happy to call us taxis. The place was very clean. Breakfast met all our needs: selection of cheeses/salami/ham, musli, fresh fruit cocktail, bowls of fruit, pastries, yogurt, avocado, breads, bacon, sausages, scrambled egg, beans, salad, peppers, coffee/hot chocolate machine was good, fruit juices etc. I really wanted to use the hot tub/sauna but we ran out of time so can’t comment on that. Our apartment itself (703) was very good. We had 2 floors with 2 bedrooms. Each bedroom had a good tv, nice decor, beds and pillows I found super comfy, had a better night sleep than I do at home. Only negative for me was that the bedroom we had never had a wardrobe, the one next door had a good wardrobe and there was also one downstairs if we were really bothered and wished to hang up and run up and down the stairs, but we never had much clothes for the weekend so were happy to stack jumpers under bedside table and I lay my trousers over the top of my case so wasn’t a huge issue for me. Shower was great! Bathroom modern and clean. Had a hairdryer, shower cap and shower gel and body lotion. Lounge area had a sofa, dining table and kitchen area with fridge, microwave, kettle, hob and pans/utensils. They provided a tea towel and dish liquid, few sachets of coffee and tea bags but no sugar or milk cartons. The system they used was if you wanted the bedroom cleaning the next day you had to put a sign on door the evening before (before midnight). If you wanted towels changing then had to let reception know. Big plus for us was that the hotel was very quiet, no outside noise to disturb our sleep and that we had 2 bedrooms so our daughter had her own room and a proper bed. This was in preference to 1 hotel room with a sofa bed which I didn’t want. I thought the cost was good. Only other comment is that the hotel is a little out of the centre which we knew when we booked, but chose the hotel based on cost, having the 2 bedrooms and a lounge rather than all in a hotel room, good reviews and the fact that it was quiet as wasn’t in the city centre. There was option to use the nearby public transport but we were happy to walk, or called a taxi when we needed to. Overall I was really happy with the stay.

К просьбе относительно аннулирования резервации и возврата денежных средств в связи с болезнью лица с которым планировал поехать отнеслись с полным непониманием, однако я не отменил резервацию и на следующий день планировал приехать с другим товарищем, так как резервация была на 3 дня. При попытке получить ключи от номера мне было отказано, потому как они самостоятельно без моего ведома аннулировали резервацию и продали этот номер кому-то другому!!!! На просьбу вернуть деньги получил отказ в грубой форме! Очень не эластично подходят к решению нестандартных вопросов при обслуживании клиента. Ни в коем случае не рекомендую резервировать номер в данном отеле!!!!!!