Campanile Saumur

Bien bonne literie bon acceuil

Very disappointed with the room. The washed floor was still wet because the planks were lifting and water was trapped underneath and it never dried out overnight. So the room smelt musky and I had to use lots of lavender room spray. There was no cover on the extraction fan in the bathroom and the water was leaking into the cistern and made the electric pump empty the system spasmodically throughout the night. The bathroom wall tiles were old and stained and the paint on the wall was peeling and the plaster was coming off next to the bath. It was a ground floor room with only one door coming off the car park- noisy cars coming and going. Most of the hotels have a small entrance- porch on the room- two doors. I actually stayed in this hotel last year in a different block in an upstairs room and that was fine. I should have booked it with *********** as they would have charged me only £65. Since I am a member and was going to save 10% I booked directly online. 91€ was an extortionate price to pay for such poor quality accommodation. I made a complaint to Campanile and they said they were sorry and hoped we would stay with them again. How can you tell if your room is going to be fine -like it has on every other occasion during the last 30+ years? I won’t be booking with them again.

Nous avons reserver une nuit pour aller et une nuit retour en route pour vacances. Chambre renové. Mais des lits a 190 cm, mon mari avait ses pieds hors le lit ! On ne trouve normalement plus des lits moin de 200 cm au jourd'hui! Le 2eme nuit nous avons demander une chambre avec lits plus longue. Reponse desagréable: non ..nous n'avons pas du tout après la renovation !