Kyriad Prestige Mulhouse - Basel

Empfang meinte zuerst, dass wir nicht gezahlt hätten, dann haben sie erst nur ein Zimmer für uns gehabt, obwohl 2 gebucht waren. Dann waren die beiden Zimmer auf unterschiedlichen Etagen. Um 10 Uhr Abends kam eine Hotelmitarbeiterin ins Zimmer, als wir schon geschlafen hatten. Sie hatte sich scheinbar im Zimmer geirrt, meinte sie. Man muss Mitarbeiteraufzug nutzen und dabei durch die Küche laufen. Sehr seltsam.

Parfait j’y retournerai lors de mes prochains voyages

Was erg prettig om er te overnachten. Voor de kids even lekker om af te koelen. En kamer waar wij in verbleven was erg netjes. Zeker een aanrader...

belle piscine , acceuil sympa , bon petit dej

가성비 좋음

シャワーの温度調節がうまく出来ず、設備のメンテナンスが行き届いていなかった。

It started well but ended badly Kyriad Prestige Mulhouse Group of 38 on 25 Sep. Check in: fine/ food :fine / restaurant Sevice: veryfine……..and we were told to be the most pleasant and kind group ever Though Sabrina, the morning receptionist / restaurant attendant ruined it all for us: rude / rough to my gentle and polite Asian group ( Filipino) refusing to speak or understand English. Once at reception she refused to assist me asking to make some photocopies as I am used to when travelling with my group , being not only a group leader but the organizer and director of the company who made the booking . A 4 stars hotel employing an ignorant, unprofessional, rude, nasty person…..refusung categorically to Speak or understand English ??? Her attitude made me feel abused and belittled and infuriated at the same time I left very sad ad disappointed I actually wrote an email to both the commercial / booking department and the reception…… no answer ….. English speaking passenger, BE AWARE!!!

Stopover on the way to and from our holiday. Nice hotel in a convenient location for the motorway. Restaurant surpassed expectations with menu de jour an excellent choice on both occasions. Bar and restaurant staff very friendly, especially Lahlen who made a fuss of the children.

The rooms were very spacious and clean, the beds were very comfortable.The breakfast was very good I enjoyed the stay.The showers and bathroom was very clean.The water station in reception was excellent as it was fresh and cold and available at any time.