Ibis Mulhouse Île Napoléon

Hi Chloe and the team are again excellent. We have stay these past 2 years as a group. Look for forward to staying again in 2026. Restaurants, rooms, reception are good. We enjoyed the restaurant and menu very much. Breakfast is always excellent.

IBIS but even more basic Okay so this was the 2nd IBIS we’ve stayed at in Mulhouse during our travels and by far the one needing some care and upgrades. I’m not expecting excellence with this hotel chain and to be fair the bed was comfortable and the water hot so basic needs met. It wasn’t the cleanest and the toilet seat was chipped. The wall colours were so depressingly decorated with a single red panel meant to brighten up the rooms. Breakfast was minimal ( compared for example with IBIS in Calais). The shop bought cakes were laid out in the packets and other details that looked shabby. Staff were nice and friendly. Car parking was free. Dinner was overpriced and mediocre but we’d drove from Italy so settled. Probably would give it a miss on our next European tour.

Still same problem. Very Hot and stuffy . No air conditioning but would not need it as it was a gentle spring day. But also the ventilation did not work. Which caused the hotel to be hot hot hot. Uncomfortable night even with the window wide open

Good for overnight stop , I stay here often en route to Switzerland, friendly welcoming staff , comfortable bed , large car park quiet hotel

Got asked to pay the hotel fully at arrival and I forgot I already paid in *******. They couldn’t do the refund on site so asked a remote colleague to deal with it, I still don’t knownifninwasbtefunded successfully or not, the receptionist couldn’t confirm when I left on day 2. My bedroom was not serviced well: new towels dropped not folded on top of the toilets which isn’t the cleanest place to out serviettes. My bed wasn’t made (o did not take part in the scheme to cancel the room being cleaned in exchange of a drink so I expected to have the room serviced fully) A few bits and bobs like the soap in the shower which was not fixed to the wall (must have broke and didn’t get fixed) But bed is comfortable, breakfast is delicious, I love the size of the table for working in the bedroom, staff is polite, plenty of car park spaces (yet they must fix the potholes). Located close to a few places to eat and a big commercial center, so very good for business stay.

Noise As mentioned previously I’m happy with the staff but the noise situation at night is unsatisfactory, it’s almost impossible to sleep Sadly last time I’ll book that ibis