Kasa Jules Savannah

Beautiful property in a safe area. We stayed in the Sapphire Suite. The unit was clean and quiet. The mattress was comfortable. We did have to use our hot spot to watch tv bc the wifi was spotty but that wasn’t a big deal at all. Elevators were working well. We had no problem finding parking on the street nearby. It’s very centrally located and we were able to just park the car and walk everywhere. The only issue we had was the fire alarm. It started chirping and the ceilings are too high to get to the alarm yourself. We called the provided help number and someone came with a ladder within 20 minutes to fix it. Excellent place to stay when visiting Savannah!

This was the most excellent stay. Perfect location, the room was gorgeous and had everything you needed. I was terribly disappointed that when we asked to check out one hour later due to our flight time, I was asked to pay $25 even after confirming that the room wasn’t even booked. After such a great stay that left a sour taste in my mouth. What happened to customer service?

Wonderful space and location The location was perfect and a convenient walk to coffee, restaurants, shops etc. The space was quite large and perfect as a couple to relax and spread out with more amenities than we ended up using. We would definitely book again if back in the city.

Jules Savannah May 2025 Magnificent property with easy virtual access and an amazingly clean, spacious, quiet and comfortable unit. Every necessary and expected convenience was in place and the luxurious bedding, bathroom and overall square footage was a plus. Although we did not use the fully equipped kitchen it was nice that it was available if we had chosen to.

I have given this property 5 Stars in the past. We love the Diamond Suite and request it, but please adjust the toilet seat so that it sits on the bowl properly. It needed adjustment in September 2024 and still does. Unfortunately, the outside noise level has gone up. It seems like 1 a.m. is the curfew. It was LOUD, and on Friday night, two car alarms went off, which made me wonder if cars were being vandalized. There was an issue with the elevator both times we stayed. We love everything else about this place and will give it another chance.

4/10 If this were just a review of the apartment itself, it would be a 10! It was beautiful, and in a fantastic location! But… unfortunately, there are other considerations. On our first night when coming back from dinner, the elevator wasn’t working, and there are no internal stairs. The outside stairs led to locked doors. Their 24/7 help service is basically non existent, as we tried texting the number provided to get a reply that said that help service wasn’t working, and calling kept us on hold with no answer. It was well over an hour before someone answered and they were able to unlock a front door, at which point we truly thought we were going to have to find another hotel for the night without any of our things. The rest of the stay resulted in the elevator sometimes working and sometimes not, with a 24/7 help service that is not actually helpful, so we were never sure if we would be able to get to our room. For that reason, we cannot recommend staying here. The review right before ours from Karen worded the experience very well also! My recommendation to Kasa would be to have stairs available at all times to get up to the rooms since it seems the elevator malfunctions a decent amount.