Comfort Inn & Suites

Property was ok, though the pool area was closed. Room was decent, though the TV was busted, and no working ice machines on any floor. Biggest issue was there was a police standoff for over 7 hours on our last night, and as we checked out in the morning the cops arrested someone else in the lobby. Will not be back.

There was hardly ever anyone at the front desk and never once saw housekeeping staff. The entire property was a mess. Wallpaper was coming off the walls, holes in the walls, etc. We were on a non smoking floor and the entire floor and elevator reeked of ****. In our room, the bathroom light flickered nonstop and the bath towels were thin, pilled, and tiny. Our bedspred was coming apart at the seams and the filling was spilling out. Our whole experience was terrible. We would have left but the reservation was non refundable. We will never stay in a Comfort Inn again.

The pool was broken so we couldn’t sit outside. The AC was broken in lobby and hallways. The staff was not friendly at all. We never got our room cleaned after we ask. Which we shouldn’t have to ask we was there for 4 days. It was a very bad experience. The price is way too much for the room and service.. no gym no business center . The ad was very misleading. Never again.

Need to fix their sprinkler system This is a nice property and although the room was very clean, it needed to be vacuumed. The hall also needed to be vacuumed. It’s been recently renovated and could be an outstanding hotel. My marks are based on 3 thjngs. The vacuuming, the “Fire Watch” sign at the door when we arrived explaining the property did not have a proper sprinkler system, and the 2 person staff who checked us in who clearly have not been trained to greet customers and communicate in any fashion.

I did not like that the floors stayed nasty the whole time, especially the 2nd floor elevator area. The guy that was on housekeeping duty Saturday told me to putmy dirty towels outside the door up until this morning when I got them and put them back into the room. The front desk staff was friendly, but the housekeeping staff sucks.

Bad Housekeeping The front desk staff was amazing but housekeeping never once cleaned our room, during a three day stay.