Kempinski Hotel Adriatic Istria Croatia

We had a delightful stay at this Kempinski hotel. It was very quiet due to being Winter, however we needed downtime and rest after being 4 weeks into our 6-week trip from Australia. Great stay overall. The most disappointing part was the dinner in the restaurant but a great experience.

Great place to stay. Loved the views, staff, room, location. When we were booking our holiday this year, we knew Kempinski is our choice number 1 and it never disappointed us. Whether we stayed in Kempinski in Slovakia, Germany, Budapest, Switzerland, Vienna, London the service is always outstanding and immaculate. The food in the restaurant was so delicious. Breakfast was very tasty with huge selection on the buffet, what was not on the buffet I could simply ask and was immediately brought to me, for example I like to eat an avocado with my breakfast and I got it right away. Little things make a huge difference, one of the waitress was so attentive, she brought some pencils and paper to draw for my little daughter. We very much appreciated it. In fact everyone from staff was very attentive and kind. We loved the cocktails at the bar and also by the pool and beach. I asked for Long Island Iced tea which was not on the menu by the beach, but the lady, sorry I forgot her name, she made it for me and it was just perfect. Special thank you to Alen from restaurant, he was so friendly and kind, made us feel welcomed. He asked if he can send us a milk for my daughter to the room what we highly appreciated, as our daughter loves to drink milk mornings and evenings before bed. Yulia who served us dinner was also very kind and easily approachable. Our housekeeping lady who cleaned room Thai, she cleaned our room spotlessly and I loved the fragrance of the cleaning product as soon as we entered the room. The sea was full of jelly fish, but we could swim next to them, they were harmless. We highly recommend Kempinski Istria for early summer holiday. We stayed at the beginning of June.

The hotel is beautiful and well located. Everything is very luxurious. Breakfast is excellent. Overall the hotel and facilities are great, However I feel the reception and concierge could be better in welcoming. We also asked the concierge for local shops, they were not really helpful. Our receptionist was great when we checked in but during the stay we had questions he was not able to address or support. Also being a platinum member did not really give any additional benefit of late check out. Lack of vegan options in the breakfast and dinning.